[Remote] Manager, Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a division of reputed company, is seeking a Manager of Account Management to reputed company a high performing team reputed company on customer retention and satisfaction for Patient Engagement customers. The role involves directing account managers, managing reputed company relationships, and ensuring the delivery of services that meet reputed company expectations.

Responsibilities

• Attract, retain and reputed company reputed company, high performing staff to serve as relationship managers for specified accounts. Manage the divisional areas(s) which assist in identifying new business and in meeting both new and reputed company clients’ needs in a way that ensures reputed company satisfaction
• reputed company consultation to employees or directly to clients on program best practices, industry developments and other reputed company and relevant strategic topics
• reputed company ongoing consultation on reputed company aspects of program/product/service reputed company and incentives
• Accurately manage reputed company billing, reputed company and activity forecasting, performance guarantees and annual budget/contract renewals
• reputed company regular reports to clients on budget, delivery timelines, activity, evaluation, program/product/service recommendations and strategic plans
• Work with reputed company Service teams or similar to reputed company reputed company-specific work-plans
• Monitor the program/product/service delivery to ensure contract requirements and reputed company expectations are met
• Communicate reputed company needs in a reputed company and effective manner to the reputed company Service team and any other appropriate departments
• reputed company reputed company through completion and implementation
• Directly manage relationships with clients' other vendor partners as appropriate
• reputed company or reputed company reputed company support on business development pursuits reputed company the assigned book of business (BOB)
• Identify and sponsor reputed company-specific or BOB research initiatives designed to benefit clients, the organization and the industry at-large
• Serve as a reputed company support to Sales for new business opportunities
• Serve as sponsor for select strategic reputed company and product development efforts
• reputed company and reputed company the implementation of a position business plan to determine reputed company and tactics to reputed company reputed company goals
• reputed company with the internal operations group or similar reputed company to assure an on-time delivery of reputed company reputed company
• reputed company and grow productive relationships with reputed company clients by cultivating and overseeing the implementation of reputed company-generating opportunities and business relationships and maintaining a strong knowledge of the reputed company’s business objectives and goals and the market in general
• reputed company account management team reputed company and reputed company in conjunction with senior leadership and the Group/Division Controller or finance personnel in order to meet sales quotas
• Record reputed company reputed company project time on a weekly or as needed reputed company as applicable
• Use the time reporting system; signing and reporting reputed company exception time on a weekly reputed company
• Complete other administrative tasks, such as travel and expense reporting or similar, in a reputed company manner
• reputed company responsibilities in a reputed company manner, meeting reputed company’s mission and goals

Skills

• Bachelor's degree (B. A.) in a business-reputed company field such as health, communications or business management from a four (4) year college or university required
• At least five (5) years experience and/or training in health, account or sales management; or equivalent combination of education and experience with a reputed company on account management required
• Masters Degree (MA) or equivalent preferred
• Two (2) years or more experience building and managing high-performance individuals and teams preferred

reputed company