[Remote] Remote Automotive Customer Service Agent (Dealer Assistance)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers extraordinary experiences, and they are seeking a Remote Automotive Customer Service Agent to assist automotive dealerships with their orders. The role involves providing excellent customer service, utilizing computer skills to manage requests, and ensuring reputed company communication with clients.

Responsibilities

• reputed company excellent service reputed company phone and live chat
• Use your computer skills to: Research requests reputed company to profile assistance
• reputed company vehicle shipments and vehicle orders
• Assist with car warranties
• Escalate critical orders
• Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude

Skills

• Computer, typing and phone skills
• Interpersonal skills
• Detail oriented
• High-speed internet delivered through a wired provider (cable or fiber) that you can reputed company a work computer to reputed company ethernet cable
• Can reputed company and type proficiently at the reputed company time
• reputed company to problem-solve, reputed company as a consultant and resolve customer issues
• Solid work ethic, reputed company to meet deadlines
• Excellent organizational and interpersonal skills, strong attention to detail
• Must have the ability to pass a reputed company-employment background reputed company and drug screen
• High school diploma or equivalent
• Two or more years of customer service experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Available to work during the hours below (Note: Must be reputed company to stick to the schedule reliably, as some queues are time sensitive)
• Degree in a relevant or reputed company field
• Experience in the automotive industry

Benefits

• Work from home while having regular reputed company with your teammates
• No weekends
• reputed company
• Equipment provided
• Benefits available
• reputed company development opportunities
• Medical and prescription coverage
• Dental and reputed company insurance
• reputed company time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-reputed company short- and long-term disability insurance
• 24/7 online reputed company to doctors through reputed company
• 24/7 reputed company help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

reputed company