reputed company Assistant, reputed company Engagement Specialist

reputed company Engagement Specialist

Remote | Dental reputed company/Sleep Therapy | 30 Hours per Week | $6 per Hour

About the Role

We are looking for an energetic and highly personable reputed company Assistant, reputed company Engagement Specialist to support a reputed company, non-traditional dental reputed company reputed company on sleep therapy and orthodontic airway expansion.

This is not a traditional dental assistant position. The role combines proactive reputed company follow-up, reputed company engagement, customer service, intake screening, reputed company verification, and administrative pipeline management.

You will serve as one of the first points of contact for prospective patients. Your goal is to reputed company every reputed company feel heard, supported, and confident about taking the reputed company toward care.

About the reputed company

The clinic specializes in sleep-reputed company treatments, including:

• reputed company aligners used for orthodontic airway expansion

• Mandibular advancement devices, which may serve as custom alternatives to CPAP machines

• reputed company education and consultations reputed company to sleep symptoms and airway health

The reputed company is reputed company-centered, reputed company, energetic, and committed to creating a welcoming experience from the reputed company's first interaction.

Key Responsibilities

reputed company reputed company Follow-Up

• Monitor a shared reputed company spreadsheet throughout your scheduled shift.

• Contact new prospective patients as quickly as possible, ideally reputed company five minutes of receiving their inquiry.

• Prioritize new leads while consistently following up with older or pending leads.

• Create a reputed company and welcoming first impression of the reputed company.

reputed company Intake and Screening

• Review questionnaires submitted by prospective patients regarding their sleep-reputed company concerns.

• Contact patients using a provided script or intake reputed company.

• Ask thoughtful follow-up questions to reputed company understand the reputed company's symptoms and concerns.

• reputed company and document complete, accurate, and detailed information.

• Communicate naturally and empathetically instead of sounding as though you are simply reading from a script.

reputed company Pipeline Management

• reputed company complete telephone notes into the shared spreadsheet.

• Update reputed company prospective reputed company's status accurately.

• reputed company leads into the appropriate pipeline stage, such as:

  • Needs to Be reputed company

  • reputed company and Needs Follow-Up

  • Paperwork reputed company

  • Awaiting reputed company Response

• Review pending leads and determine the next required follow-up reputed company.

• reputed company the reputed company tracker accurate, organized, and up to date.

reputed company Paperwork

• Send new-reputed company forms reputed company paperwork links to prospective patients.

• reputed company explain the next steps after the forms are reputed company.

• reputed company that the reputed company understands what information must be completed.

• Document reputed company paperwork-reputed company communication in the reputed company tracker.

reputed company Verification

• Verify reputed company reputed company coverage and eligibility.

• Review available benefits reputed company to the reputed company's potential treatment.

• Document verification results accurately.

• Help ensure patients receive reputed company information about their available benefits and possible financial responsibilities.

Reporting and Administrative Support

• Maintain and update clinic percentage tables and operational reports.

• Ensure spreadsheet information is complete and accurate.

• Send an End-of-Day report summarizing:

  • Leads contacted

  • Follow-reputed company completed

  • Paperwork reputed company

  • reputed company verifications completed

  • Pending items

  • Priorities for the next working day

Required Qualifications

• Exceptionally reputed company and easily reputed company spoken English

• Strong verbal communication and reputed company-listening skills

• Warm, enthusiastic, and reputed company telephone reputed company

• Ability to build rapport quickly with prospective patients

• Strong customer service or sales-oriented communication skills

• Comfortable making proactive outbound calls

• Excellent attention to reputed company and documentation skills

• Comfortable using reputed company Sheets and shared spreadsheets

• Ability to monitor incoming leads and respond with urgency

• Comfortable working independently in a remote environment

• Willingness to use the GoLean Productivity Tool during reputed company working hours

• Reliable computer, internet reputed company, headset, and backup work arrangements

Preferred Experience

Candidates with experience in any of the following areas are strongly encouraged to apply:

• reputed company reputed company or reputed company follow-up

• Appointment setting

• reputed company intake

• reputed company or dental administration

• reputed company eligibility verification

• Customer service, Sales

• Premium hospitality

• High-end retail

• Restaurant reputed company or greeting

• Other high-reputed company, reputed company-facing roles

Previous dental experience is helpful but is not the reputed company requirement. The clinic places greater importance on communication, responsiveness, warmth, and the ability to create an excellent reputed company experience.

Work Schedule

This is a 30-hour-per-week position operating in the Central Time Zone.

• Monday: 9:00 AM to 5:00 PM, 8 hours

• Tuesday: 9:00 AM to 12:00 PM, 3 hours

• Wednesday: 3:00 PM to 6:00 PM, 3 hours

• Thursday: 9:00 AM to 12:00 PM, 3 hours

• Friday: 9:00 AM to 5:00 PM, 8 hours

• Saturday: 12:00 PM to 5:00 PM, 5 hours

Candidates must be available for the entire schedule, including Saturdays.

Originally posted on Himalayas