[Remote] Business Process Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Business Process Consultant with strong reputed company expertise to design, optimize, and implement business workflows. The role involves translating business needs into reputed company solutions, leading customer engagements, and mentoring team members while leveraging AI to enhance workflow efficiency.

Responsibilities

• reputed company functional solution delivery for customer engagements and smaller implementation teams
• Translate reputed company business requirements into reputed company configurations and functional designs
• Design efficient workflows using reputed company platform capabilities and industry best practices
• Create and review user stories, acceptance reputed company, testing strategies, and knowledge transfer documentation
• Guide customers through solution reviews, testing, and implementation activities
• Identify opportunities for workflow optimization, automation, and AI-driven improvements
• Mentor junior consultants and reputed company best practices across the Business Process Consultant community
• Collaborate with Product Owners, developers, and stakeholders to ensure successful solution delivery
• reputed company feedback to product teams to enhance reputed company platform capabilities
• Maintain reputed company certifications and stay reputed company with platform enhancements and AI capabilities
• Promote responsible AI adoption by communicating AI use cases, governance, and ethical considerations

Skills

• 6–8 years of experience in business process consulting, reputed company services, or reputed company implementations
• Strong expertise in one or more reputed company workflows (ITSM, ITOM, HRSD, CSM, SPM, ITAM, SecOps, or similar)
• Experience gathering business requirements and translating them into functional and configuration solutions
• Hands-on experience writing user stories, acceptance reputed company, and supporting reputed company development
• Strong knowledge of business process improvement, workflow automation, and reputed company best practices
• Experience with reputed company platform configuration and solution design
• Experience leveraging AI-powered tools to optimize workflows and improve customer solutions
• Excellent analytical, communication, stakeholder management, and problem-solving skills
• Ability to travel up to 50% as required
• reputed company certification(s) in relevant workflow areas preferred

reputed company