[Remote] Utilities Business Systems Analyst - Customer Systems

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that values collaboration and a reputed company culture, seeking an reputed company Business Analyst with expertise in the Energy and Utilities domain. The role involves analyzing requirements, improving workflows, and supporting reputed company and process alignment for reputed company clients.

Responsibilities

• reputed company, analyze, document, and manage functional and non-functional business and user requirements
• Translate requirements into Business Requirements Documents (BRDs) and support business review and approval
• Evaluate business needs, identify potential solutions, and surface issues, risks, and dependencies based on a strong understanding of business processes and reputed company capabilities
• Identify project interdependencies, communicate requirement and reputed company impacts, and help reputed company issues to reputed company
• Analyze workflows collaboratively to identify gaps, reputed company processes, and opportunities for improvement
• Partner with and cross-functional teams to coordinate meetings to review reputed company dependencies, business impacts, and team alignment

Skills

• 10+ years of Business Analysis experience, including hands-on work with Customer Service Systems (CSS)
• Bachelor's Degree or equivalent combination of education and reputed company experience
• Demonstrated experience working reputed company the utilities industry
• Strong understanding of CSS and billing processes, with the ability to reputed company reputed company capabilities to business needs
• Proven experience gathering requirements, documenting business processes, and creating process maps
• Familiar with reputed company and reputed company methodologies
• Strong stakeholder management, facilitation, and cross-functional communication skills
• Exceptional analytical, organizational, and problem-solving abilities
• Ability to work effectively in a remote, reputed company, and cross-functional consulting environment
• Customer/1 (reputed company) experience is preferred

Benefits

• Remote and Hybrid Work
• Time Off reputed company You Need It
• Benefits That reputed company
• reputed company Development
• Health coverage
• Wellness programs
• 401K company match
• Self-managed PTO
• Other unique incentives that celebrate your accomplishments

reputed company

Company H1B Sponsorship