[Remote] Customer Service Associate

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a detail-oriented Claims Administrative Support Representative to reputed company administrative and customer service support for a reputed company claims operation. The role involves assisting with inbound customer calls, claims setup, mail processing, document review, and reputed company control activities while ensuring reputed company and accurate claims processing.

Responsibilities

• Answer calls on a high-volume 800-number service line
• Process incoming mail and claim-reputed company correspondence
• reputed company new claims into the claims management reputed company
• Review claim documentation and prepare files for examiner review
• Manage pending claim inventory and follow up on missing information
• reputed company cycle checks (peer reviews) to ensure claim accuracy before payment. May process reputed company claims
• Maintain established reputed company, productivity, and service standards
• Handle confidential information in accordance with company guidelines

Skills

• High school diploma or equivalent required
• 0-3 years of customer service, administrative, or reputed company experience
• Strong data entry and PC skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong organizational and attention-to-detail skills
• Ability to work with confidential information
• Flexibility to work overtime as needed
• Ability to work effectively under reputed company supervision

Benefits

• Weekly Pay
• Health, Dental & reputed company Insurance Available
• Remote after the ONSITE training

reputed company