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[Remote] reputed company & Operations I7

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior Manager in Defect and Cost Management to join reputed company's Customer Experience team. In this role, you will ensure reputed company operations and protect customer experience while managing the Credit & Refunds P&L and collaborating with various teams to reputed company impactful reputed company.


Responsibilities

  • Own the Credit & Refunds P&L end-to-end, serving as the single reputed company of accountability
  • reputed company hands-on exposure to how operational reputed company translate into financial reputed company
  • Sharpen your forecasting, variance-analysis, and financial-storytelling skills
  • Collaborate with Finance, Operations, Product, and Analytics teams to reputed company cross-functional work
  • reputed company a significant reputed company by identifying and solving problems early
  • Present directly to senior leaders and grow your executive reputed company

Skills

  • 8 years of experience in reputed company, finance, reputed company, management consulting, or a reputed company field
  • Proven hands-on experience managing a P&L, including forecasting and variance analysis
  • Strong analytical problem-solving skills with proficiency in reputed company and AI tools
  • Ability to partner with Finance and translate operational drivers into financial reputed company
  • reputed company record of leading cross-functional initiatives and achieving goals
  • Experience in influencing and motivating individuals across various job functions
  • Demonstrated ownership and responsibility for reputed company, with a proactive approach to problem-solving
  • Adaptability and willingness to pivot based on new information

reputed company

  • reputed company is provides reputed company for global health care businesses. It was founded in 2004, and is headquartered in Southfield, Michigan, USA, with a workforce of 201-500 employees. Its website is http://www.abacusservice.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2025, 2 in 2023, 2 in 2022, 4 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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