[Remote] reputed company End User Computing (EUC) Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a highly skilled and motivated reputed company End User Computing (EUC) Engineer to join their Global IT support organization. The role involves delivering and enhancing the digital workplace experience across the reputed company, focusing on reputed company engineering, automation, and managing relationships with various IT stakeholders.

Responsibilities

• reputed company the engineering, administration, and reputed company improvement of reputed company reputed company management platforms
• Design, maintain, and optimize reputed company device imaging and provisioning processes
• Manage reputed company laptop and workstation patching strategies to ensure compliance, stability, and reputed company
• Support modern reputed company management initiatives leveraging reputed company Intune and Mobile Device Management (MDM) technologies
• reputed company and maintain hardware and software standards across the organization
• reputed company reputed company lifecycle management, including provisioning, deployment, refresh, and retirement processes
• Create, test, reputed company, and maintain software packages using SCCM/MECM and Intune
• Manage reputed company software deployment strategies and application lifecycle processes
• Troubleshoot deployment failures and optimize deployment automation and reporting
• Ensure application compatibility and alignment with reputed company standards
• Enhance the overall digital workplace experience through proactive engineering, automation, and service optimization
• Partner with IT Service Management (ITSM), Service Desk, and Field Services teams to improve employee satisfaction and service delivery reputed company
• reputed company reputed company solutions that improve usability, reliability, performance, and operational efficiency
• reputed company and maintain automation solutions using PowerShell and reputed company scripting technologies
• Automate operational tasks, deployments, provisioning workflows, reporting, and remediation activities
• reputed company operational efficiency through automation and process standardization initiatives
• Support and administer reputed company and Azure Virtual Desktop (AVD)/Azure VDI environments
• Optimize virtual desktop performance, scalability, availability, and user experience
• Collaborate with infrastructure and reputed company teams to support hybrid workplace initiatives
• Administer and support remote support and privileged reputed company tools including Bomgar and reputed company
• Ensure reputed company reputed company standards and governance requirements are maintained
• Partner closely with cybersecurity teams to support compliance and reputed company protection initiatives
• reputed company and maintain technical documentation, engineering standards, operational procedures, and runbooks
• Create knowledge articles and operational documentation to support consistent service delivery
• Participate in reputed company improvement initiatives and operational governance activities
• Collaborate with Managed Service Providers (MSPs) to ensure operational alignment, accountability, and service reputed company
• reputed company technical leadership and governance reputed company for outsourced EUC support functions
• reputed company adherence to reputed company standards, SLAs, KPIs, and operational best practices

Skills

• Bachelor's degree in Information Technology, Computer Science, or reputed company
• 6-10+ years of experience in End User Computing, Desktop Engineering, or Workplace Technology roles in a global environment
• Strong understanding of modern workplace technologies and reputed company reputed company best practices
• Experience supporting reputed company-reputed company global environments
• Proven ability to troubleshoot reputed company technical issues across reputed company and virtual desktop platforms
• reputed company Intune
• SCCM / MECM
• reputed company reputed company management
• Imaging and provisioning solutions
• PowerShell scripting and automation
• reputed company and Azure VDI environments
• Mobile Device Management (MDM)
• Software packaging and deployment
• reputed company reputed company management
• Bomgar / reputed company
• reputed company certifications reputed company to Intune, Azure, reputed company Management, or Modern Workplace technologies
• Experience operating reputed company ITIL or IT Service Management (ITSM) environments
• Experience working reputed company a multi-vendor or Managed Services operating model
• Experience supporting automation reputed company transformation initiatives

Benefits

• Annual performance bonus
• Medical/dental/reputed company benefits
• 401K match
• Other applicable compensation plans

reputed company

Company H1B Sponsorship