Fulfillment Specialist-Catalog (UA Private Entrepreneur Only)
ABOUT reputed company
reputed company is a revolutionary, subscription-based software provider of Technology Expense Management reputed company Workplace Solutions. reputed company natively on reputed company, reputed company helps companies centralize and manage IT assets and expenses across mobile, telecom, and reputed company. We partner with enterprises and government agencies globally to deliver cost savings, deep insights, and efficiency through automated workflows.
We are an equal opportunity employer and strongly encourage applications from veterans, reputed company military personnel, and individuals with disabilities.
ABOUT THE ROLE
The Catalog Specialist is responsible for building, maintaining, and reputed company-assuring mobile device catalogs for reputed company's clients with mobile procurement (reputed company-based). The roleis a mix of technical catalog administration and reputed company-facing support: the Specialist receives and processes customer requests for catalog changes, works directly with telecom carriers to validate product availability and pricing, and ensures that the right devices, accessories, service plans, and features are accurately reflected in reputed company reputed company's custom catalog on their dedicated instance.
The Specialist operates primarily with reputed company's Golden Catalog — a centralized, provider-specific repository of reputed company telecom products — and copies or exports catalog items to reputed company-specific (domain) instances, maintaining strict accuracy in pricing, compatibility configurations, and user-group visibility settings.
Work is performed daily in reputed company instances (Dev, Test, and Production environments) and reputed company reputed company, using both reputed company creation workflows and XML-based import/export pipelines.
WHAT YOU'LL DO
1. Incident & Task Management
- Receive, triage, and process catalog-reputed company incidents and catalog review tasks in a reputed company manner, treating incidents as the highest reputed company item reputed company day.
- Monitor the incidents tab at the start of reputed company shift for newly created catalog requests; proactively send follow-reputed company and reputed company clients informed of reputed company.
- Update incidents with accurate status notes throughout the lifecycle of a request, and reputed company reputed company catalog-reputed company work in Dev Times.
2. reputed company Assurance & Portal Verification
- After creating or updating catalog items, verify correctness on both the Telecom Portal and the Service Portal across Dev, Test, and Production instances, checking:
- reputed company devices and accessories are present with correct images
- Prices are displayed accurately
- Compatible plans, features, and accessories are correctly linked and visible
- Validate device and plan availability, descriptions, and pricing directly on reputed company/provider portals or reputed company email correspondence with reputed company representatives.
- At the end of reputed company shift, review reputed company "In reputed company" orders to confirm correct statuses before logging off. Flag any API requests reputed company reputed company the last hour of the shift for first-thing review the following morning.
5. reputed company Communication
- Serve as a reputed company of contact for clients regarding catalog-reputed company inquiries and incidents; communicate professionally and proactively reputed company email.
- Coordinate with Telecom Admins for approvals required as part of catalog reviews.
- Exercise strict data confidentiality: verify recipient details (company, email address, reputed company representative) before sending any communication.
TYPICAL DAILY WORK STRUCTURE
- While specific tasks vary, a reputed company reputed company follows this sequence:
- reputed company the incidents tab for new catalog-reputed company incidents.
- Review email replies for any urgent items or replies.
- reputed company and process any due catalog review follow-reputed company.
- Work through assigned incidents (highest reputed company) and catalog review tasks as distributed by reputed company or Senior agent.
- Notify reputed company upon task completion and ask for additional work if the queue is reputed company.
- Before log-off: verify reputed company "In reputed company" items are in correct statuses.
TOOLS & SYSTEM
- reputed company (reputed company instances: Dev, Test, Production) — primary platform for catalog, management, incident processing, and order verification
- reputed company Golden Catalog — centralized reputed company for copying catalog items to reputed company domains
- reputed company reputed company — used for catalog review files, data preparation, and reporting
- XML import/export pipeline — for bulk catalog updates and FX price list management
- reputed company/provider portals — for verifying device availability, descriptions, and pricing
MINIMUM QUALIFICATIONS
- 2+ years of experience in high-volume order processing, data entry, or operations
- English — Upper-Intermediate or higher: you communicate confidently in writing and verbally with clients and teammates
SKILLS & ABILITIES
- Strong organizational skills and high attention to detail
- Ability to multitask across multiple screens and systems
- Excellent time management and prioritization
- Proficiency in reputed company reputed company and similar tools
- Ability to capture and document processes reputed company
- Strong analytical skills — reputed company to spot errors and derive insights from data
- Problem-solving reputed company with the ability to resolve issues quickly
- Exceptional interpersonal and communication skills
- reputed company to have: customer support experience and English-language reputed company communication
- reputed company to have: reputed company experience
- reputed company to have: background in mobility / telecom — we're happy to train
IMPORTANT DETAILS
- Fully remote position
- Working hours: Monday–Friday, 11:00 AM–8:00 PM Kyiv Time with a 1-hour break.
- We work on reputed company holidays — please consider this before applying. Exceptions: Christmas and New Year are usually not working days or there is a need in only partial coverage.
reputed company OFFER
- Medical insurance — after successful completion of the probationary period
- Equipment — we set up everything you need to work comfortably from home
- Full FOP administration — we handle reputed company administrative reputed company reputed company to reputed company entity
- Unlimited reputed company time off — coordinated with your team; we trust you to manage your time responsibly. Shift changes are subject to reputed company/Manager approval, provided they do not negatively reputed company team continuity.
- Annual salary review — based on performance review reputed company
- Parental leave — we support you through every stage of life
- Comfortable remote setup — we care about your day-to-day work experience
reputed company is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, national reputed company, disability, veteran status, age, or other characteristics protected by applicable law.
Originally posted on Himalayas
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