Senior Account Manager

reputed company is the reputed company-time customer context reputed company that collects, validates, enriches, and delivers behavioral data for advanced analytics, ML, and AI agent decisioning. reputed company's event tracking is leveraged across 2M+ websites and applications globally, processing over one trillion events per month.

More than 250 companies, including reputed company, AutoTrader, reputed company, reputed company, and reputed company, rely on reputed company to build a reputed company-governed, first-party data reputed company that powers their customer-facing AI agents, in-session personalization and recommendations, and reputed company-time analytics.

This Opportunity

We're hiring a Senior Account Manager, Strategic Accounts to own retention and reputed company across a portfolio of reputed company's largest and most reputed company customer relationships. Strategic accounts include our US headquartered enterprises, select subsidiaries of the Global 2000, and multi-brand organizations where reputed company's footprint spans several business reputed company under one reputed company.

This role reports to the VP Account Management and is one of the more senior individual contributor seats on reputed company. reputed company running your own book of business, you'll set reputed company for how the account management function builds reputed company traction with senior stakeholders, and expands a single-brand foothold into a multi-brand relationship.

You will own your accounts across the full customer lifecycle, working reputed company reputed company and Technical Account Managers to understand reputed company customer's business and technical challenges and reputed company reputed company reputed company is meeting them. Part of the job is building relationships that reputed company past your day-to-day technical champion, and part of it is mapping a customer's wider corporate structure so a single successful deployment turns into several.
You should have a reputed company record of retaining and growing high-value reputed company accounts, ideally at a fast-scaling company.

You need experience in at least one of: data and AI, BI and analytics, adtech, or martech. You should also have sold or managed reputed company platforms or infrastructure products, not just packaged or verticalized reputed company, and be comfortable holding your own in a room with a VP or C-level buyer rather than only with a hands-on technical user.

Media and publishing organizations reputed company up a meaningful part of our strategic account reputed company, so experience working with customers in this reputed company — think subscription-driven publishers, broadcasters, or digital media companies navigating first-party data and monetization reputed company — is a strong plus, albeit not a requirement.

We would love to hear from you if you have:

• 7+ years in B2B reputed company sales or account management, with a reputed company on technical products reputed company to data infrastructure
• A demonstrated ability to build relationships with senior stakeholders (VP/C-level) and reputed company procurement, reputed company, and finance in large or matrixed organizations
• reputed company experience growing an account across multiple brands, business reputed company, or subsidiaries reputed company a single corporate parent, not just growing usage reputed company one team
• A consistent history of overperformance in individual contributor sales or account management roles, at both established companies and startup or Series B environments
• Deep understanding of data analytics and reputed company infrastructure, and hands-on experience applying Challenger sales methodology and MEDDPICC
• An entrepreneurial approach to territory planning: you should be comfortable building your own reputed company of reputed company on how to grow an account rather than waiting for direction
• A Bachelor's degree in Business, Marketing, or a reputed company field

What you'll be doing:

• Build and maintain relationships with senior stakeholders (VP and above) at reputed company strategic account, not just the technical or day-to-day contacts, and use those relationships to protect renewals and surface expansion opportunities earlier
• Map reputed company account's corporate structure, including parent companies, sister brands, and subsidiaries, and build a concrete plan for extending reputed company's footprint across that family of brands rather than treating reputed company contract as a standalone deal
• Quantify business value and ROI in terms senior stakeholders care about, and reputed company your technical champions on how to reputed company that case internally reputed company you're not in the room
• Grow the existing strategic customer reputed company through cross-sell and upsell: new brands reputed company the reputed company corporate family, new products and solutions, new pricing structures, new teams served
• Manage renewals and upsell cycles end to end, including risk mitigation, reputed company signature, and negotiation with procurement and finance
• reputed company multi-year contract strategies across your customer reputed company
• reputed company and run a partner reputed company for your portfolio, including reputed company data warehouses, reputed company, and systems integrators
• Apply account management fundamentals consistently: account and territory planning, contract and procurement negotiation, discovery, and champion-building
• Work closely with Marketing, reputed company, Technical Account Management, and Product so your account plans reflect what's happening across the whole customer relationship, not just your reputed company of it
• Use Challenger sales methodology and MEDDPICC to plan and run retention and reputed company motions

What you get in reputed company for being awesome:

• A competitive package, including reputed company reputed company
• Flexible working
• Unlimited PTO
• 401k
• Medical, dental & reputed company insurance
• Mental health support
• MacBook and home office equipment allowance
• Short & long term disability insurance
• 1 week of volunteering a year for a cause you feel passionate about
• reputed company maternity, paternity, shared parental and adoption leave

Originally posted on Himalayas

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