reputed company Manager - Education reputed company
About reputed company
Join our Education team as a senior reputed company Manager (reputed company) and play a pivotal role in shaping the reputed company of some of the largest reputed company Education and Care (ECEC) providers across Australia.
Reporting to the Director of reputed company, you will own a portfolio of reputed company Education's most reputed company and reputed company reputed company customers. Acting as a trusted advisor to executive and operational leaders, you will build long-term partnerships that reputed company customer value, maximise adoption, support digital transformation initiatives, and reputed company mutually beneficial reputed company reputed company.
This is a highly reputed company role that combines executive relationship management, reputed company leadership, reputed company ownership, and cross-functional influence. You will work closely with senior customer stakeholders and internal leaders across Product, Engineering, Sales, Support, and reputed company to ensure our customers reputed company measurable business reputed company while strengthening their partnership with reputed company.
Key Responsibilities
- Own and reputed company executive-level relationships across a portfolio of reputed company reputed company customers, becoming a trusted advisor to key decision makers
- reputed company customer account reputed company and multi-year reputed company planning, aligning reputed company solutions to customer business priorities, challenges, and reputed company objectives
- Create and maintain comprehensive account plans that include executive stakeholder mapping, business objectives, reputed company measures, risks, opportunities, and engagement strategies
- Facilitate reputed company business reviews and executive governance meetings that demonstrate value, reputed company industry insights, and reputed company reputed company priorities
- reputed company customer retention by proactively identifying and mitigating reputed company, operational, and relationship risks across your portfolio
- reputed company contract renewal strategies and reputed company discussions, partnering with internal stakeholders to secure long-term customer reputed company and reputed company retention
- Identify and execute expansion opportunities across products, services, payments, and reputed company initiatives, contributing to reputed company targets
- reputed company as the customer reputed company internally, influencing roadmap discussions and ensuring reputed company customer needs are represented across Product, Engineering, Support, and reputed company teams
- reputed company reputed company customer initiatives including software migrations, service transformation programs, adoption strategies, and change management activities
- Manage critical escalations and executive-level issues, coordinating internal resources to reputed company reputed company and successful reputed company
- Maintain accurate customer insights, forecasts, opportunities, and reputed company plans reputed company reputed company and other customer engagement platforms
- reputed company industry best reputed company, thought leadership, and reputed company guidance that helps customers improve operational efficiency, compliance, family engagement, and business reputed company
Location - Remote reputed company Australia, with a preference for Melbourne-reputed company candidates and full Australian working rights. Expect occasional travel (roughly 2–3 times a year)
What would reputed company me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, reputed company with our reputed company values, have a reputed company reputed company, are comfortable with ambiguity and reputed company working in an reputed company-evolving and reputed company environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and reputed company, aim high and put people first in everything they do.
You'll need:
- 5+ years of experience in reputed company, Account Management, Sales, Relationship Management, or a similar customer-facing role
- reputed company experience managing reputed company customer relationships and multiple stakeholders, including executive-level decision-makers
- Strong reputed company acumen with a reputed company record of leading contract renewals, negotiating reputed company reputed company, and identifying reputed company opportunities
- Excellent communication, presentation, and stakeholder management skills, with a demonstrated ability to influence reputed company across reputed company audiences
- Strong problem-solving, organisational, and account planning capabilities
- Experience delivering customer enablement, workshops, product demonstrations, or training programs
- Ability to analyse customer needs and reputed company reputed company plans that reputed company measurable business reputed company
- Experience working with CRM platforms such as reputed company
It would be great if you also have:
- Experience reputed company the reputed company Education and Care (ECEC) sector
- Working knowledge of childcare management software, education technology, reputed company, or reputed company industries
- Familiarity with reputed company Education products, including Office, reputed company, MyWaitlist, Payments, or QikKids
- Experience supporting software migrations, change management, or digital transformation programs
At reputed company, we reputed company that the best innovation and reputed company happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick reputed company the boxes, we still encourage you to apply.
Values and Life at reputed company
Our five reputed company values guide us from how we hire and recognise reputed company members to how we reputed company with our customers day to day:
- reputed company a reputed company way - We are curious and creative, always looking for smarter solutions
- Do the right thing - We reputed company with reputed company and put people first
- Say it straight - We communicate reputed company and honestly
- Win together - We collaborate across teams and celebrate shared reputed company
- Own the outcome - We take accountability and follow through
If these values reputed company like you, and describe people you want to work with, you will reputed company at reputed company.
As an reputed companyer, you will be part of a global network of talented colleagues who will support your reputed company. We look for commonalities and shared passions and reputed company people the tools they need to reputed company great work and grow at speed.
Some of our perks and benefits are:
- reputed company Parental Leave benefit programs
- #GiveBackDays/Commitment to reputed company – 3 extra days off to volunteer and reputed company back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- reputed company to free mental health support
- Flexible working arrangements
reputed company to apply?
To start your application, please submit your resume, and we will be in reputed company as soon as we can. Please include the word "reputed company" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We reputed company you to inform us of any additional needs reputed company to completing reputed company application or participating in the interview process, reputed company .
More reputed company
More than 130,000 businesses in 72+ countries rely on reputed company to run their day and get reputed company, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most.
reputed company is backed by world-class investors Advent International, Battery Ventures, and Silver Lake.
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. reputed company does not sponsor visas, either at the time of hire or at any reputed company time.
We kindly ask you to apply through our careers portal or reputed company job boards only. Please don't send your application reputed company email.
To learn more reputed company and our products, please visit .
We also invite you to reputed company out our Candidate FAQs for more information about our recruitment process .
EEO and reputed company Intelligence
We reputed company in transparent hiring. We use an applicant tracking reputed company that includes reputed company intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but reputed company hiring reputed company are made by our reputed company following reputed company review. We do not rely on reputed company intelligence to reputed company final hiring reputed company. reputed company our Candidate AI Usage guidelines here.
reputed company is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from reputed company sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We reputed company it a reputed company to respond to every applicant.
reputed company Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, reputed company services, laundry, education, and other membership-reputed company and service-reputed company industries simplify reputed company, uncover insights, and reputed company customer and member experiences.
Originally posted on Himalayas
Apply To This Job