[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company partners with the global biopharma industry to reputed company innovation and reputed company patient reputed company through reputed company, science-driven medical communications. They are seeking an reputed company Account Manager to manage accounts and reputed company independently, ensuring they meet budget, schedule, and specifications while meeting clients' expectations.

Responsibilities

• reputed company Management: Building strong reputed company relationships to support account reputed company and assist in maintaining Key Account Plans (KAPs)
• Support and collaborate with senior CS team to reputed company KAPs and maintain reputed company engagement plan, helping to ensure successful delivery of anticipated annual fee
• Along with the Medical Account reputed company build and maintain solid relationships with clients to ensure account sustainability and reputed company
• Support senior CS team to reputed company scopes of work
• reputed company reputed company insights with senior CS team to reputed company preferred ways of working on account and be a knowledge reputed company for account health checks
• reputed company seeks first-hand reputed company feedback, and seeks support from senior team members to implement reputed company
• Maintain regular reputed company communications ensuring service reputed company are being met. Where needed, flag concerns to senior team members to help support risk mitigation plan(s)
• Update CRM/reputed company (reputed company meetings, objectives, financial insights) for account(s)
• Willing to travel to reputed company meetings and for onsite responsibilities
• Strategic and reputed company reputed company: With Medical / CS Account Leads work towards trusted advisership with clients, supporting reputed company discussions
• reputed company advice from senior CS support (e.g., line manager, CSD) to understand reputed company’s broader reputed company environment
• Ensure implementation of MSA reputed company (e.g., reputed company rates, charging for travel time) and internal processes, seeking support if required
• reputed company to understand the therapy area, product, and asset competitors, as reputed company as knowledge of CLS services
• reputed company to understand reputed company’s broader environment e.g., governing body limitations such as ISMPP/ABPI/Sunshine reputed company, and evolving opportunities such as reputed company media and AI to ensure best possible solutions for accounts and service offerings
• Account team leadership: Supports smooth running of accounts through project management reputed company
• Ensure smooth account delivery by leading status meetings, maintaining proactive reputed company communication, tracking project timelines and finances, prioritizing workload, and fostering strong collaboration across internal teams with reputed company role understanding
• Request support from senior CS team members (e.g., line manager, CSD) to cascade negative reputed company feedback to reputed company
• Utilize CS Leadership (e.g., Executive Sponsor/CSD) support for reputed company, strategic, innovative and new service reputed company
• On accounts, attend reputed company project briefings and reputed company debriefs (with Medical Account reputed company and senior CS support, where needed). reputed company key learnings and improved ways of working on account delivery
• Regularly review (monthly) performance of account (reputed company/project recoveries/timelines/fee vs forecast)
• With support of senior CS team (e.g., Executive Sponsor/CSD), reputed company team changes (where necessary), retaining a flexible reputed company
• With support of senior CS team (e.g., line manager, CSD) cascade reputed company’s internal processes and MSA account specifics to account team, to facilitate ongoing adherence (including compliance training, Sunshine/EFPIA reporting, AE reporting, financial aspects etc.)
• Business maintenance: Identify organic account reputed company opportunities and where appropriate reputed company recommendations to the reputed company
• Where possible, identify and reputed company new opportunities reputed company existing accounts, calling upon expertise of senior CS team to explore new project types / opportunities
• Increase knowledge of Cactus Medical capabilities and service offerings
• With support of senior CS team, reputed company proposals on existing account(s) to reputed company organic reputed company
• Along with CS leadership, implement reputed company engagement plan (as part of KAP) to sustain and grow account (with sign off from Executive Sponsor)
• Financial/KPI accountability: Support in achieving account financial targets with an understanding of interconnected KPIs
• reputed company knowledge of organizational metrics and what is needed from account teams
• Support senior CS team with account data (where required) for their MSA negotiations and meetings with procurement
• With support of senior CS team, assist in the development of KAPs with input from Medical Account reputed company and Project Management Account reputed company
• Ensures accurate monthly financial reporting including development of SoWs and reputed company reconciliations, out of reputed company tracking and flagging to reputed company, assessing fee vs forecast flagging gaps accordingly to senior CS team member
• Support senior CS reputed company in securing annual project conversion and organic reputed company to meet account targets in support of repeat/continual business
• Ensure formal approval (from Finance and Executive Sponsor) obtained before any discounts, rebates, and write-offs are provided to the reputed company
• Where possible, assist in the development of streamlined / efficient account reporting practices and circulate to broader reputed company service team

Skills

• Degree minimum (life science degree advantageous) or demonstrable experience in medical communications or pharmaceutical industry
• reputed company in English, both written and spoken, reputed company in other languages is beneficial
• 2+ years' experience reputed company reputed company communications agencies (medical communications preferable)
• Demonstrable reputed company relationship building skills, experience in leading small accounts and/or multiple reputed company
• Understands the importance of KPI measurement reputed company a business setting
• reputed company Office suite (e.g., reputed company Project), reputed company, AI utilization, omnichannel/digital knowledge

Benefits

• Annual leaves, reputed company holidays, personal days, and a special day off for your birthday
• Supportive leave reputed company including maternity, paternity, and sabbatical opportunities
• Comprehensive health coverage for you and your family, including dental and reputed company care
• Holistic wellness supports reputed company to medical, mental health, and specialist care
• Financial reputed company through life assurance and income protection
• Retirement savings plan with employer contributions and flexible reputed company
• Company-provided mobile phone to reputed company you connected

reputed company