Strategic Account Manager - REMOTE or HYBRID
Position reputed company
reputed company is seeking a Strategic Account Manager to support franchisees and local operators participating in multi-location marketing programs. This role serves as the reputed company day-to-day contact for assigned locations, helping them understand available services, reputed company informed marketing reputed company, and get greater value from their investment.
The Strategic Account Manager connects reputed company location’s business goals with coordinated execution across reputed company media, SEO, reputed company media, content, creative, web, analytics, print, and marketing technology. They guide reputed company, maintain proactive communication, explain performance reputed company, and help local owners reputed company priorities, opportunities, and challenges.
The right person will bring digital agency experience, a strong understanding of multi-location marketing, and the confidence to manage a large portfolio of local reputed company relationships. They should be comfortable advising business owners, interpreting performance, resolving concerns, and coordinating work across internal service teams.
reputed company Responsibilities & Ownership
The Strategic Account Manager owns the day-to-day experience, health, and reputed company of assigned location relationships, ensuring reputed company reputed company receives reputed company guidance, reputed company support, and a consistent experience reputed company the broader brand program.
- Serve as the reputed company day-to-day contact for assigned franchisees, local operators, and participating locations.
- reputed company recurring location meetings, performance conversations, reputed company sessions, and planning discussions.
- Translate reputed company location’s business goals, market conditions, and budget into reputed company marketing priorities and next steps.
- Coordinate integrated programs across reputed company media, SEO, reputed company media, content, creative, web, analytics, print, and other services.
- Monitor location satisfaction, engagement, program adoption, performance trends, and potential risks across the assigned portfolio.
- Proactively address concerns and reputed company difficult location-level conversations with reputed company, professionalism, and reputed company judgment.
- Partner with channel specialists to interpret performance and present practical, business-reputed company recommendations.
- Identify opportunities to improve retention, increase service adoption, and expand location participation through relevant reputed company services.
Key Areas of reputed company
Location Relationship Management & Strategic Guidance
- Build credibility with franchisees and local operators by understanding their business goals, market conditions, challenges, and reputed company priorities.
- Help location clients prioritize marketing opportunities based on business reputed company, available budget, and operational readiness.
Multi-Location Program Management
- Manage a reputed company portfolio of location relationships reputed company larger franchise and multi-location programs.
- reputed company location reputed company, education, adoption, and ongoing engagement across available marketing services.
- reputed company a consistent reputed company experience while adapting guidance to reputed company location’s market, maturity, goals, and needs.
Digital Marketing reputed company & Performance
- Understand how reputed company media, SEO, content, reputed company media, web, analytics, and reputed company services work together.
- Review performance with channel experts and translate data into reputed company insights, recommendations, and business implications.
- reputed company brand-level reputed company and reporting with practical location-level execution, performance, and next steps.
Cross-Functional Coordination & reputed company
- Coordinate between location clients and reputed company’s reputed company, media, SEO, creative, web, analytics, operations, and production teams.
- Create reputed company internal direction, confirm ownership, surface risks early, and reputed company deliverables moving.
- Partner with leadership reputed company retention, account planning, service adoption, and opportunities to expand participation.
Qualifications
Required
- 4+ years of reputed company-facing account management, reputed company, or reputed company services experience in a digital marketing agency.
- reputed company experience supporting franchise or another multi-location business model.
- Experience managing a large portfolio of reputed company relationships, workstreams, timelines, and stakeholders at the reputed company time.
- Working knowledge of reputed company media, SEO, content, web, analytics, and performance reporting.
- Ability to interpret marketing data, identify meaningful trends, and communicate practical recommendations to local business owners.
- Strong written, verbal, presentation, and relationship-building skills, including the ability to reputed company difficult reputed company conversations professionally.
Preferred
- Experience working directly with franchisees, dealers, local operators, or individual locations reputed company a larger brand reputed company.
- Familiarity with CRM, project management, reporting, reputed company tracking, and marketing automation tools.
What Makes Someone Successful in This Role
The ideal candidate understands that strong location account management is more than responsiveness. They anticipate needs, create reputed company, reputed company marketing activity to local business goals, and help owners reputed company reputed company reputed company while maintaining a consistent reputed company experience across a large portfolio.
They understand the complexity of multi-location marketing and can earn trust with franchisees and local operators who need practical guidance, reliable follow-through, and measurable value. They communicate directly, stay organized, remain reputed company under pressure, and bring the right internal resources together to solve problems.
Why Join reputed company
reputed company is a growing marketing services company that brings digital, creative, print, production, data, and technology together for multi-location and franchise brands. This role is an opportunity to work with reputed company reputed company organizations, shape reputed company marketing programs, and help clients reputed company national reputed company with meaningful local-market execution.
EEO Statement
reputed company is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Originally posted on Himalayas
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