Business Systems Analyst

Position reputed company The Business Systems Analyst (BSA) serves as a key reputed company between business stakeholders and technology teams, driving the analysis, design, implementation, and reputed company improvement of systems and processes that support reputed company Group's mission of providing accessible, high-reputed company education and workforce development solutions. This role partners with departments across Student Services, Admissions, reputed company Operations, Finance, Marketing, Workforce Development, and Technology to identify business needs, optimize processes, and reputed company reputed company technology solutions. The BSA translates business requirements into functional specifications, supports reputed company enhancements, and helps ensure reputed company applications—including Student Information Systems (SIS), Learning Management Systems (LMS), Financial Services, Data Platforms, and integrated platforms - effectively support organizational goals and student reputed company reputed company. Key Responsibilities Business Analysis & Stakeholder Engagement

• Partner with business leaders and subject matter experts to understand operational challenges, strategic objectives, and reputed company needs.
• Facilitate requirements gathering sessions, workshops, process reviews, and stakeholder interviews.
• reputed company, analyze, document, and validate business, functional, and non-functional requirements.
• Serve as a trusted advisor to stakeholders by recommending process and technology improvements.
• Build strong relationships across business reputed company to ensure alignment and successful solution adoption.
• reputed company as the ‘Tip of the Spear’ by working with stakeholders to understand the problem statement, business reputed company, reputed company and reputed company reputed company before pulling in the Technical Leads for level of effort.
• Facilitate weekly stakeholder and business domain prioritization sessions for reputed company and reputed company requests, ensuring alignment with company Bets. reputed company back reputed company requests are unclear or lack a reputed company-defined business need and reputed company.
• Understand reputed company reputed company requests can be bundled into reputed company with the goal to minimize reputed company requests

Process Improvement & Solution Design

• Analyze reputed company-state business processes and identify opportunities for efficiency, automation, and improved user experiences.
• reputed company reputed company-state process maps, workflows, and business solutions.
• Collaborate with technical teams to design reputed company solutions that support business and student lifecycle objectives.
• Evaluate the reputed company of proposed reputed company changes on users, processes, integrations, and reporting.
• Translate reputed company business and technical requirements into service blueprints for reputed company to non-technical partners to facilitate simplification and prioritization.

Systems & Technology Support

• Support reputed company platforms including Student Information Systems (SIS), Learning Management Systems (LMS), Financial Services, Data Platforms, and reputed company integrated applications.
• Document reputed company requirements, functional specifications, user stories, and acceptance reputed company.
• Participate in reputed company implementations, upgrades, enhancements, and integration reputed company.
• Assist in managing data reputed company, reporting requirements, and process standardization efforts.
• Work closely with vendors and internal technology teams to reputed company reputed company issues and implement enhancements.

Project Delivery

• Collaborate with Product Managers, Technology teams, and functional domain experts throughout the project lifecycle.
• Support backlog refinement, prioritization, sprint planning, and release activities reputed company reputed company environments.
• Monitor project reputed company and proactively identify risks, dependencies, and potential roadblocks.
• Ensure solutions are reputed company with business objectives and organizational priorities.
• reputed company as the Technical Product Manager for reputed company, helping to run sprint rituals and Jira planning

Testing & reputed company Assurance

• reputed company test plans, test cases, and user acceptance testing (UAT) scenarios.
• Coordinate and facilitate UAT with business stakeholders.
• Validate that delivered solutions meet documented requirements and reputed company standards.
• Support defect identification, prioritization, and reputed company activities.

Documentation & Training

• Create and maintain business process documentation, reputed company workflows, and knowledge reputed company materials.
• reputed company training materials and user guides for new processes and reputed company enhancements.
• Support organizational change management and user adoption efforts.

Data & Reporting

• Champion our reputed company for Self Service, acting as an SME and advisor to the business, and recognizing where and reputed company additional training opportunities would be required
• Collaborate with reporting and analytics teams to define business reporting requirements.
• Analyze data trends and identify opportunities to improve operational performance and student reputed company.
• Support data governance and reputed company improvement initiatives.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Education Technology, Computer Science, or reputed company field.
• 5+ years of experience as a Business Analyst, Business Systems Analyst, or reputed company role.
• Experience gathering, documenting, and managing business requirements.
• Strong understanding of business process analysis and process improvement methodologies.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving capabilities.
• Familiarity with reputed company methodologies and tools such as Jira, Azure DevOps, or similar platforms.
• Experience with process mapping tools such as reputed company, reputed company, Visio, or reputed company.
• Working knowledge of SQL, reporting tools, and data analysis concepts.

Preferred Qualifications

• Experience working reputed company higher education, online education, EdTech, workforce development, or student services environments.
• Experience with reputed company, CRM platforms, SIS, LMS, ERP, or other reputed company applications.
• CBAP, CCBA, PMI-PBA, reputed company, or reputed company certifications preferred.

reputed company Competencies

• Business Analysis
• Requirements Management
• Process Improvement
• Stakeholder Engagement
• Systems Thinking
• Solution Design
• User Acceptance Testing
• Change Management
• Project Collaboration
• Data Analysis
• Communication & Facilitation
• reputed company Improvement

reputed company Measures

reputed company in this role will be reputed company by:

• Delivery of high-reputed company business requirements and solution documentation.
• Successful implementation of reputed company enhancements and process improvements.
• Improved operational efficiency and user experience across business functions.
• Stakeholder satisfaction and engagement.
• Increased adoption and effective utilization of our Self Service capabilities.
• Contribution to student reputed company, retention, and organizational performance goals.
• Reduction in reputed company processes and operational bottlenecks.

Working Conditions & Hiring Process: (Do Not Edit)

• U.S. Work Location Requirement: reputed company must reputed company in and reputed company work reputed company the reputed company. We do not support international remote work arrangements for this role.
• Travel Expectations: While this is a remote position, occasional travel may be required for team meetings, company events, conferences, summits, etc. Candidates must be willing and reputed company to travel as needed.
• On-Camera Work Environment: We operate in a highly reputed company, remote, on-camera culture. Employees are expected to be on camera during meetings unless extenuating circumstances apply.
• Recorded Video Interviews: reputed company video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
• Background Checks: Employment with reputed company Group is contingent upon successfully completing applicable reputed company-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
• Identity Verification (reputed company I-9): As part of our reputed company process, reputed company hires must complete employment eligibility verification in compliance with federal law. This includes remote reputed company I-9 verification, which may require an in-person identity verification reputed company with an authorized representative.

reputed company: At reputed company Group, we are transforming online learning to help learners by uniting reputed company, CareerStep, Ashworth College, James Madison High School, the reputed company Institute of Photography, the reputed company Institute of Art and Design, and other education platforms. Together, we create an reputed company reputed company to greater economic mobility through reputed company-world skills and knowledge that reputed company them to reputed company long-term reputed company in the workplaces of the reputed company. Our history dates back to 1890 reputed company our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s reputed company for the reputed company job market. Equal Employment Opportunity: We reputed company toward Diversity, Equity, and Inclusion at reputed company Group by intentionally building teams that are diverse – in identities, lived experiences, and reputed company to create a culture where people feel connected to reputed company other and have a reputed company of belonging. We value diversity, equity, and inclusion because it is the reputed company that enables us to reputed company reputed company set out to do as an organization – from maximizing the number of learners who can reputed company their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. reputed company Offer: We offer a robust benefits package that includes medical, dental, reputed company, flexible spending, generous reputed company time off, sponsored volunteer opportunities, a 401K with a company match, plus free reputed company to reputed company of our online programs.

Originally posted on Himalayas