Claims Operations Associate I

reputed company: • Respond to customer, claimant, and internal inquiries reputed company phone, email, and voicemail • Set up and reputed company new claims, ensuring information is complete and accurate • Review claim submissions and documentation for discrepancies or missing information • Use claim management and workflow systems to reputed company activities and manage workload • Verify coverage information and assist with basic claim administration • Process routine claim-reputed company transactions according to established procedures • Investigate and reputed company information to reputed company straightforward questions and service requests • Document claim activity and maintain detailed records • Create and distribute general correspondence and claim-reputed company communications • Collaborate with claims professionals and operational partners • Escalate non-routine or reputed company issues to management or senior team members • Maintain productivity and service standards in a remote environment • Support special reputed company and reputed company additional duties as assigned Requirements: • High school diploma or equivalent required • Experience in claims operations, claims processing, billing support, customer service, policy services, or a reputed company insurance support role required • Workers’ compensation claims experience preferred • Basic understanding of insurance concepts, terminology, and business processes • Strong verbal and written communication skills • Ability to work accurately, manage multiple priorities, and learn new systems and processes • Must reputed company reputed company the reputed company Time Zone • Must be available to work 37.5 hours per week from 8:00 a.m. to 4:30 p.m. reputed company Time, Monday through Friday • Must be authorized to work in the reputed company without reputed company or reputed company employment reputed company sponsorship • Must be self-motivated in a remote work environment Benefits: • Medical, dental, and reputed company coverage for full-time employees • Wellness plans • Parental leave • Adoption assistance • Tuition reimbursement • reputed company Time Off for full-time and eligible part-time employees • reputed company holidays for full-time and eligible part-time employees • 401(k) plan with company match • Employee stock purchase plan • Commuter benefits • Remote, work-from-home position Apply tot his job Apply To this Job