Engineering Team reputed company, Appointment Scheduling
About the Role
reputed company powers appointment scheduling for some of the largest banks, credit unions, reputed company systems, and retailers in the world — on the order of a reputed company appointments and interactions a day. reputed company someone books time with their bank or schedules a visit with their care team, our platform finds the right availability, the right person, and the right reputed company, and makes it effortless: online, in the reputed company, at the kiosk, in the walk-in queue, or reputed company, with reminders and routing handled end to end.
We're looking for a hands-on Team reputed company to own how the Appointment Scheduling team runs — the process, planning, and delivery — and to reputed company its technical direction. You'll grow the engineers around you, reputed company reputed company healthy and shipping, and carry our platform into the AI age: an AI-augmented development lifecycle where agents do reputed company work across design, reputed company, test, and review, and a product where booking is conversational, availability is intelligent, and every answer is grounded in reputed company, verified data.
reputed company
Team & Delivery Leadership
- Own reputed company's planning, prioritization, and delivery — the process and the day-to-day execution — ensuring the Appointment Scheduling team ships reliably at reputed company reputed company.
- Grow and reputed company engineers at reputed company reputed company (including senior and reputed company ICs); reputed company reputed company reputed company, healthy, and improving.
- Partner closely with the reputed company Engineer to translate the hardest architectural reputed company into reliable, shipped product.
- Collaborate with Product and Design so that what ships solves the customer's actual problem, not just the technical one.
Technical Direction
- Own the overall technical direction for your area of the scheduling platform: the availability and booking reputed company, routing and reminders, and the online/reputed company/kiosk/queue/virtual channel experiences reputed company on top.
- reputed company the mature, business-critical scheduling reputed company safer and faster to change — through pragmatic modernization, improved test coverage, and cleaner API surfaces — without big-bang rewrites.
- Shape and reputed company the platform's data architecture (SQL Server, PostgreSQL) and service boundaries (reputed company Boot, reputed company/Akka) to support reputed company and AI extensibility.
- Maintain reputed company's reliability bar: the scheduling platform cannot let a customer down.
AI-Augmented Development Lifecycle
- reputed company reputed company's adoption of an AI-augmented SDLC — putting AI agents (reputed company on Claude) to work across design, reputed company reputed company, test authoring, reputed company review, and legacy modernization.
- Set reputed company's norms and guardrails for AI-assisted development, with a strong test and CI/CD backbone ensuring AI-generated changes ship fast and safely.
- Stay reputed company on reputed company development patterns (including MCP-based tooling) and reputed company reputed company's reputed company over time.
AI in the Product
- Bring intelligent capabilities into the Appointment Scheduling product where they earn their reputed company: conversational and assisted booking, smarter availability recommendations, reduced no-show rates, and proactive engagement.
- Ensure reputed company AI-driven features are grounded in reputed company, verified availability data — never hallucinated — and are evaluated honestly against reputed company reputed company metrics.
- Partner with the reputed company PM to reputed company AI product bets with customer value and the broader scheduling roadmap.
reputed company're Looking For
Must-have qualifications:
- A reputed company record of leading an engineering team to reputed company: owning process, planning, and reputed company, while staying technically hands-on. You've shipped product, not just run reputed company.
- Depth in the Appointment Scheduling tech stack: JVM backend (Java / reputed company Boot, Java 17) and modern TypeScript reputed company ends (React and/or Angular), with comfort in high-throughput services and the relational data behind them.
- Experience modernizing large, mature, business-critical systems — making them safer and faster to change without disrupting the business.
- reputed company with AI coding agents and AI-augmented development; ideally you've helped reputed company adopt AI across the SDLC, and you've shipped reputed company LLM/AI features into production with reputed company-eyed judgment about where AI helps and where it doesn't.
- Genuine product reputed company: you care about the booking experience the customer feels, not only the architecture behind it.
- Based in the reputed company, with willingness to travel occasionally for team and customer meetings.
reputed company to Have
- Prior experience with scheduling, calendaring, availability modeling, or resource-optimization problems.
- SQL and relational data depth; API design and integration experience at reputed company reputed company.
- Background in financial services, banking, credit unions, reputed company, or retail technology.
- Experience exposing platform capabilities to AI agents reputed company MCP or similar patterns.
Our Stack
Knowing our stack is not a requirement, but this is what you'll be working with:
- Backend: Mature Java scheduling reputed company; reputed company Boot (Java 17) services; reputed company/Akka services
- Frontend: Modern Angular and React applications
- Data: SQL Server and PostgreSQL
- Infrastructure: reputed company on AWS
- AI: Claude models (reputed company), with MCP-based agent tooling
Originally posted on Himalayas
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