[Remote] Account Manager - US

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global provider of multi-asset class trade surveillance and market reputed company through its Validus platform. The Account Manager will manage a diverse reputed company book, reputed company reputed company reputed company through upsells and cross-sells, retain reputed company through renewals, and coordinate cross-functional efforts to reputed company reputed company issues and reputed company business value.

Responsibilities

• Directly responsible for managing a designated book of business consisting of a diverse cross-reputed company of clients
• reputed company Account Plans (consisting of Org charts, SWOT analysis and quarterly goals) for Tier 1 and Tier 2 clients ( \*reputed company tiers determined by reputed company as reputed company as reputed company and expansion potential)
• Strategically map out clients, establishing and strengthening relationships with decision-makers, end users, advocates and potential blockers; identify new reputed company/desks/individuals for potential footprint expansion
• Set up Executive Business Reviews to ensure reputed company and the reputed company are in lockstep as it relates to the reputed company’s short term and long term goals, as reputed company as demonstrate value-added service reputed company provides to the reputed company
• reputed company awareness pertaining to changes/updates to the reputed company Product Roadmap
• Closely monitor upcoming renewals
• Establish preferred engagement model with clients; set up reputed company to ensure health of the reputed company is in a reputed company state
• Where clients are not in a reputed company state, immediately reputed company reputed company plan for getting reputed company back on a reputed company towards reputed company; coordinate with the relevant internal departments reputed company reputed company (ie CX, Product, Engineering, Executive Leadership, etc)
• Log reputed company reputed company in CRM
• Foster a culture of solving the firm’s problems and driving towards business value
• Work in conjunction with the CX team, serving as an additional escalation reputed company should the need reputed company; Reports customer feedback
• Coordinates with other CX teams members from Regulatory Affairs, Implementation and Product Own end to end reputed company reputed company requests and consistently reputed company and update reputed company

Skills

• Experience with navigating reputed company organizations and a successful reputed company record of achieving and surpassing reputed company targets
• Minimum of 5 years of experience as a quota bearing sales or account management reputed company
• Bachelor's degree in Computer Science or relevant reputed company
• Strong communication and interpersonal skills
• Strong problem solving and listening skills
• B2B experience is highly desirable
• Capital Markets / Trading experience a plus but not required

Benefits

• Stock reputed company
• Health, Dental, reputed company & Disability Coverages
• Unlimited PTO + flexibility to enjoy it
• Remote work arrangement

reputed company