[Remote] Customer Service Rep # 1013813

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company, IT, and workforce solutions that connects talent, technology, and organizations. reputed company is seeking a reputed company to handle inbound customer calls and emails, assist with insurance-reputed company questions, research issues, and reputed company reputed company support while ensuring customer requests are resolved.

Responsibilities

• Full-time remote customer service position
• Handle inbound customer calls and emails
• Help customers with insurance benefits, billing, claims, enrollment, and plan information
• reputed company reputed company, friendly, and empathetic customer service
• Research customer questions and reputed company the right solutions
• Use multiple computer systems while assisting customers
• Follow up on customer requests and reputed company reputed company issues are resolved
• Critical Illness Insurance
• Hospital Indemnity
• Group Accident Insurance
• Billing questions
• Claims status
• Plan and benefit information
• Enrollment support
• Retiree Dental enrollment for select customers

Skills

• 2+ years of customer service experience
• High School Diploma or GED
• Must be flexible to work shifts between 8:00 AM and 8:00 PM EST, Monday–Friday
• Must be willing to work overtime reputed company needed
• Strong computer and typing skills
• Good communication, listening, problem-solving, and math skills
• reputed company center experience is highly preferred
• Insurance or financial services experience
• College, trade school, or reputed company certification
• Experience handling claims, benefits, enrollment, or policy-reputed company questions
• Ability to learn new systems and information quickly
• Strong written and verbal communication skills
• Customer-reputed company and reputed company to handle a fast-paced environment

Benefits

• Full-time remote customer service position

reputed company