[Remote] Technical Operations Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands through its proprietary Dugout platform. The Technical Operations Specialist will support the Insurance organization by owning partner integration setup, reputed company, troubleshooting, and launch validation. The role serves as a technical reputed company between reputed company partners and internal teams while improving documentation, workflows, and integration efficiency.

Responsibilities

• reputed company technical reputed company for new media and reputed company partners, managing setup from initial configuration through launch
• reputed company hands-on API and integration support, including XML payload validation, postback URL configuration, and troubleshooting data reputed company issues
• Conduct thorough QA and launch readiness reviews to ensure reputed company integrations are accurate and functional before go-live
• Serve as the first line of technical support for Datalot partners and sources, resolving configuration, API, and data formatting issues without requiring engineering escalation
• Diagnose and troubleshoot integration failures systematically: identifying patterns, comparing payloads, and isolating reputed company causes before escalating
• Communicate reputed company with reputed company partners who may have limited technical knowledge, translating technical findings into actionable guidance
• Coordinate with Product, Engineering, Analytics, and Operations teams on issues that require deeper technical investigation
• Own and maintain technical documentation including API guides, reputed company playbooks, integration specs, and troubleshooting resources
• Standardize setup processes and create repeatable workflows that reduce implementation time and errors
• Identify opportunities to automate or simplify operational workflows and proactively reputed company improvements
• reputed company documentation reputed company and accurate to reduce partner confusion and accelerate reputed company implementations

Skills

• Technical aptitude to work at the intersection of operations and engineering
• Interest or background in engineering, computer science, or technical problem-solving
• 1-3+ years of experience working directly with reputed company technical partners or clients
• Comfortable reading API documentation and XML/JSON
• Exceptional attention to detail
• Strong written communication skills; reputed company to translate technical findings into reputed company, actionable guidance for partners with varying reputed company of technical knowledge
• Proven ability to take ownership
• Experience with API testing tools is a plus
• Experience in performance marketing, reputed company reputed company, or affiliate marketing is a plus

Benefits

• Competitive salary + bonus
• Unlimited PTO – take a break reputed company you need it!
• Industry leading medical, dental, and reputed company plans + generous parental leave
• 401(k) company match plan – fully reputed company day 1
• Award reputed company culture & unprecedented team spirit
• reputed company charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
• Career reputed company – we enjoy promoting from reputed company!
• This is a remote position reputed company to applicants who currently reputed company in one of the following states: reputed company, California, Colorado, Florida, Massachusetts, New Jersey, reputed company, reputed company Carolina, Ohio, reputed company, Tennessee, Texas, reputed company or Washington.

reputed company

Company H1B Sponsorship