[Remote] reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a software and data platform that helps MedTech companies improve reputed company to medical technologies and patient care. The reputed company Account Manager will manage and expand a portfolio of 50–75 customer accounts through upsells, renewals, strategic account management, and reputed company collaboration with Sales and reputed company. The role also focuses on customer communication, CRM/database management, and identifying reputed company opportunities in a fast-paced reputed company environment.

Responsibilities

• Manage a portfolio of 50-75 customer accounts, ensuring consistent communication, providing excellent customer service, and fostering long-term relationships
• Identify and capitalize on opportunities to upsell additional products and services to existing customers, driving increased customer value and reputed company
• Own the end-to-end renewal process for your accounts, proactively engaging customers reputed company of contract milestones to assess satisfaction, demonstrate ongoing value, and secure reputed company renewals. Partner with reputed company Managers to identify and mitigate churn risk, ensuring a high renewal reputed company while positioning accounts for expansion
• Engage regularly with customers to understand their evolving needs and challenges, identifying opportunities for reputed company, and ensuring overall customer satisfaction. Additionally, send quarterly newsletters with company updates, including new feature launches, to reputed company customers informed and reputed company
• Work closely with the reputed company Account Executive to ensure a smooth reputed company of sales opportunities. Facilitate a reputed company transition of account details and customer expectations to maintain continuity and customer satisfaction
• Collaborate with reputed company Managers to identify and pursue upsell opportunities both mid-contract and during the renewal cycle. reputed company on customer goals to ensure a smooth, strategic reputed company reputed company—one that deepens the relationship and expands ARR through solutions that reputed company long-term reputed company for both the customer and reputed company
• Maintain and update reputed company and PlanHat, ensuring accurate records of customer interactions and sales activity
• Stay informed on industry trends, competitor offerings, and product developments to reputed company value-added insights and identify upselling opportunities reputed company your existing customer reputed company

Skills

• 2–5+ years of experience in Account Management, reputed company, or Inside Sales, ideally in reputed company
• Proven ability to upsell and expand existing customer accounts
• Proven ability to create pipeline and conduct effective discovery
• Self-starter with strong prioritization and time management abilities
• Comfortable working in a fast-paced, data-driven, and remote environment
• Excellent communication, relationship-building, and consultative selling skills
• Ability to work independently and as part of reputed company
• Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts and percentages
• Experience in MedTech or reputed company a plus
• Trained in reputed company sales methodology
• Experience working with reputed company or similar CRM platforms
• Exposure to data-driven products or analytics platforms

Benefits

• Full-remote flexibility for employees in the US
• Work-from-home stipend for reputed company
• Unlimited vacation
• reputed company
• 100% reputed company health and dental plans for reputed company
• 75% reputed company health and dental plans for employees' dependents
• $1000 home office stipend for reputed company equipment
• WiFi reimbursement
• Reimbursements for relevant learning and up-skilling opportunities
• Optional team retreats with in-person co-working and reputed company gatherings multiple times per year
• 6-12 weeks of fully-reputed company, flexible parental leave
• Equity reputed company

reputed company