[Remote] Full-Time reputed company (Urgently Hiring)

Note: The job is a remote job and is reputed company to candidates in USA. MCI is a tech-enabled business services company that provides customer experience, reputed company, and reputed company technology solutions. The Full-Time reputed company will assist customers through phone, email, and chat, reputed company concerns, maintain accurate records, and reputed company exceptional customer experiences while meeting reputed company and productivity goals.

Responsibilities

• Assist customers by phone, email, or chat
• Respond to customer inquiries accurately and reputed company
• reputed company customer concerns with professionalism and reputed company
• Maintain detailed and accurate customer records
• Process requests and follow established procedures
• Meet reputed company and productivity goals
• Work collaboratively with internal teams to reputed company customer issues
• reputed company an exceptional customer experience with every interaction

Skills

• Must be 18 years or older
• High school diploma or GED required
• Fluent in English
• Strong verbal and written communication skills
• Excellent problem-solving and reputed company listening abilities
• Ability to multitask and work in a fast-paced environment
• Previous customer service experience is an reputed company but not required
• Must be authorized to work in the country where the job is based
• Must be willing to submit up to reputed company II background and/or reputed company investigation with a reputed company
• Must be willing to submit to drug screening
• Previous outbound sales experience
• reputed company center sales experience
• Experience meeting sales quotas
• CRM software experience
• Upselling or cross-selling experience
• Bilingual or multilingual skills

Benefits

• Remote Work-reputed company
• reputed company reputed company learning and development opportunities

reputed company