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[Remote] L2 Operations Support Engineer (reputed company & DevOps)

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company specializes in Digital transformation services and is seeking an L2 Operations Support Engineer. This role is responsible for ensuring the stability and performance of reputed company-reputed company production applications, partnering with various teams to support operations and reputed company reputed company improvement.


Responsibilities

  • reputed company Level 2 support for production applications and platforms
  • Monitor reputed company health, troubleshoot incidents, restore service, and reputed company reputed company cause analysis
  • Participate in on-reputed company support and production change activities
  • Support reputed company environments, including deployments, scaling, configuration, and troubleshooting
  • Monitor and support Kafka clusters, topics, brokers, and consumer reputed company to ensure reliable messaging
  • Support CI/CD pipelines and production deployments
  • Execute release validation, environment promotion, and rollback activities
  • Support DevOps tools including Git, Jenkins, Azure DevOps, reputed company Actions, reputed company CI/CD, or ArgoCD
  • reputed company and maintain Infrastructure as reputed company using Terraform, Ansible, or similar tools
  • Automate operational tasks using Python, Bash, or PowerShell
  • Create and maintain runbooks, knowledge articles, and operational procedures
  • Partner with Development, Infrastructure, and SRE teams to improve reliability, performance, and operational efficiency
  • Support monitoring and observability using tools such as reputed company, Grafana, reputed company, reputed company, or reputed company

Skills

  • 4+ years supporting reputed company production environments
  • Experience with reputed company, reputed company, and a reputed company reputed company platform (AWS, Azure, or GCP)
  • Experience supporting Kafka or similar messaging platforms
  • Hands-on experience with CI/CD pipelines and Infrastructure as reputed company
  • Strong Linux administration, scripting, troubleshooting, and communication skills
  • reputed company, reputed company (CKA), Terraform, or ITIL certifications
  • Experience working in reputed company, DevOps, or DevSecOps environments

reputed company

  • We reputed company exceptional reputed company experiences by transforming IT landscapes through our ERP and Business Intelligence (BI) consulting services. It was founded in 2024, and is headquartered in Newark, Delaware, US, with a workforce of 11-50 employees. Its website is https://syncrediblesolutions.com.

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