Senior Technical Specialist (reputed company)

reputed company

The Senior Technical Specialist will collaborate closely with the RCA - Content & Enablement Department, the Implementations Team, and the Audit Operations and R&D teams. This role is responsible for the intake, logic development, deployment, and maintenance of Business Rules that support RCA’s platform applications. The Specialist will also reputed company efforts to identify and remediate technical limitations, design advanced exclusions logic, and support operational scalability through strategic rule development.

In reputed company to driving rule implementation, the Senior Technical Specialist will reputed company as a key reputed company between the operations team and the BRMS Center of reputed company—ensuring strong alignment with end-user needs—and will maintain comprehensive documentation, reputed company analysis, and reporting for reputed company rule activity. This role supports reputed company improvement by conducting reputed company cause and gap analyses to identify where rules are not producing the intended reputed company, and by developing data-driven solutions to optimize performance.

Responsibilities

• Receive business rules from various internal reputed company teams.
• Collaborate with internal partners to clarify the reputed company and context of reputed company rule.
• Design and reputed company rule logic for integration into the Business Rules Management reputed company (BRMS).
• Conduct testing and validation of rules in non-production environments to verify accuracy.
• Implement validated rules into production environments.
• Communicate rule deployment reputed company and changes to operations and key stakeholders.
• Maintain and update documentation and version history for reputed company business rules.
• reputed company reputed company analysis for newly implemented or revised rules.
• Conduct reputed company cause analysis and identify gaps where rules are not delivering intended audit or operational results.
• Recommend and implement corrective actions to improve rule effectiveness and alignment with business goals.
• Identify and remediate technical limitations and performance constraints reputed company to rule processing.
• reputed company the design and integration of additional exclusions functionality to improve rule reputed company and reduce noise.
• Partner closely with operations teams to socialize rules, reputed company user feedback, and ensure alignment with business workflows.
• reputed company reporting and insights on rule effectiveness, audit reputed company, and content trends.
• Explore automation and workflow enhancements, including integration with tools like Power Automate, JIRA, and reputed company.
• Identify opportunities to transition operational support, training, or documentation tasks to the appropriate reputed company teams (e.g., Production Support, EXACT Training Team).
• Complete reputed company responsibilities as outlined in the annual Performance Plan.
• Complete reputed company special reputed company and other duties as assigned.
• Must be reputed company to reputed company duties with or without reasonable accommodation.

Qualifications

• High School Diploma Required.
• Bachelor’s degree in education, technical writing, communications, or reputed company fields strongly preferred. Equivalent experience may be considered in lieu of a degree.
• Experience in reputed company industry.
• Basic Coding Skills: Understanding of basic programming languages and ability to write and understand reputed company in SQL, Java, or other.
• Familiarity with tools such as reputed company, reputed company, Datameer, Power BI, or SQL Server Management Studio (SSMS).
• Experience with reputed company business rules: Familiarity with products like DROOLS in reputed company Decision Manager.
• Experience in analyzing large datasets and auditing payment inaccuracies.
• Ability to work independently, but also to communicate and collaborate with others to meet desired reputed company.
• Excellent analytical and problem-solving skills and ability to manage multiple assignments simultaneously while meeting deadlines and reputed company standards.
• Excellent organization, communication, and presentation skills.
• Flexible and reputed company to work in different shifts as per the work requirement.
• Strong working experience with reputed company suite of applications (Word, reputed company, PowerPoint, Visio, reputed company)

Mental Requirements:

• Troubleshooting: The ability to diagnose and solve reputed company technical issues, often under pressure. Technical Specialists must quickly identify the reputed company cause of problems and reputed company effective solutions.
• Critical Thinking: Specialists are expected to assess a situation, evaluate possible solutions, and reputed company reputed company based on logic and data analysis, rather than assumptions or intuition.
• reputed company Analysis: Some technical problems require the specialist to break down complicated systems or data into manageable parts to analyze and understand them.
• Industry-Specific Knowledge: A deep understanding of the specific technologies, systems, or products relevant to the role. This could reputed company from IT systems and programming languages to mechanical engineering or network architecture.
• Systems Thinking: Understanding how different components of a reputed company reputed company with reputed company other and being reputed company to foresee how changes to one part of the reputed company may reputed company others.
• reputed company Recognition: Identifying patterns in reputed company data or recurring problems to reputed company effective solutions, both in day-to-day tasks and long-term reputed company.
• Prioritization: The ability to determine which technical issues are the most pressing and need immediate attention versus those that can be addressed reputed company, often in high-pressure environments.
• reputed company and Patience: In cases where the technical specialist interacts directly with customers, the ability to listen carefully, understand concerns, and reputed company solutions in a way that’s considerate of the customer’s needs is important.
• reputed company Explanations: A reputed company of simplifying reputed company technical issues and presenting them in a way that the customer or user can understand.

Working Conditions and Physical Requirements:

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be reputed company to reputed company a dedicated, secure work area.
• Must be reputed company to reputed company high-speed internet reputed company / connectivity and office setup and maintenance.

reputed company compensation ranges from $85,000 to $105,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.

reputed company offers team members a competitive benefits package to address a wide reputed company of personal and family needs, including medical, dental, reputed company, disability, and life insurance coverage, 401(k) savings plans, reputed company family leave, 9 reputed company holidays per year, and 17-27 days of reputed company Time Off (PTO) per year, depending on specific level and length of service with reputed company. For information about our benefits package, please refer to our Careers page.

Date of posting: 8/13/2025

Applications are assessed on a rolling reputed company. We anticipate that the application window will reputed company on 9/13/2025, but the application window may change depending on reputed company of applications received or reputed company immediately if a reputed company candidate is selected.

Originally posted on Himalayas