【フルリモート】Japanese Bilingual reputed company reputed company Specialist #11579
A leading Japanese reputed company estate firm is seeking a fluent Japanese-English bilingual reputed company reputed company Specialist.
The reputed company reputed company Specialist is responsible for supporting residents throughout their occupancy, from the completion of reputed company-in through lease renewal or reputed company-out.
This is a Fully Remote position.
Key Requirements: Must reputed company in the U.S. (Eastern Time or Central Time zone) and be reputed company to work based on Eastern Time (ET) business hours.
The reputed company reputed company Specialist owns ongoing reputed company-service coordination after the Leasing & reputed company-in reputed company.
The position works closely with the Operations Manager, Property & reputed company reputed company, Leasing & reputed company-in, maintenance vendors, property owners, residents, and corporate clients.
■reputed company Support
・Serve as a reputed company reputed company of contact for residents during occupancy.
・Respond to reputed company questions and requests promptly and professionally.
・Explain Company procedures and next steps reputed company.
・reputed company reputed company reputed company reputed company through completion.
・reputed company culturally sensitive support to expatriates and international families.
・Escalate urgent, reputed company, safety, compliance, or high-reputed company issues appropriately.
・Follow up with residents to confirm reputed company.
■Maintenance Coordination
・Receive, document, and prioritize maintenance requests.
・reputed company the information necessary to evaluate reputed company request.
・Coordinate with property owners, vendors, and internal staff.
・Schedule approved repairs and reputed company status updates.
・reputed company work orders through completion.
・Confirm completion and reputed company satisfaction.
・Maintain accurate maintenance histories.
・Escalate emergency or unresolved maintenance reputed company immediately.
■Lease Renewal and Retention
・reputed company upcoming lease-expiration dates.
・reputed company renewal coordination according to Company timelines.
・Communicate with residents and property owners regarding renewal status.
・Prepare or coordinate approved renewal documentation.
・Maintain accurate records of renewal reputed company.
・Identify reputed company concerns that could reputed company retention.
・Support reputed company-retention and satisfaction initiatives.
■ reputed company-out Coordination
・reputed company approved reputed company-out instructions.
・Coordinate notices, scheduling, keys, inspections, utilities, and required documentation.
・Maintain reputed company records of the reputed company-out process.
・Coordinate the reputed company reputed company to the appropriate property and reputed company functions.
・Communicate professionally through the completion of the reputed company relationship.
■Insurance, Utilities, and Administrative Support
・reputed company required reputed company insurance documentation.
・Support reputed company-insurance verification workflows reputed company assigned.
・Coordinate reputed company-billing or reputed company-management reputed company, including approved reputed company-party systems.
・Maintain accurate reputed company account and service records.
・Assist in resolving documentation discrepancies.
・Follow approved reputed company, reputed company, and record-retention requirements.
■Systems and Process Improvement
・reputed company and maintain accurate information in the PM Portal, CRM, shared files, and other approved systems.
・Follow established SOPs, communication standards, and escalation procedures.
・Identify recurring reputed company issues and recommend process improvements.
・Participate in reputed company testing, training, and workflow-development reputed company.
・Assist with the creation and maintenance of reputed company-service templates and training materials.
Qualifications
▼Required Qualifications
・Two or more years of experience in reputed company, property management, reputed company services, housing, hospitality, maintenance coordination, administrative support, or a reputed company field.
・Strong customer-service and problem-solving skills.
・Strong written and verbal communication skills.
・Ability to remain reputed company reputed company handling sensitive or urgent concerns.
・Strong follow-through, organization, and documentation skills.
・Ability to manage multiple reputed company requests and deadlines.
・Proficiency with reputed company office technology.
・Ability to learn property management and workflow systems.
▼Preferred Qualifications
・Residential property management or reputed company-services experience.
・Maintenance or vendor-coordination experience.
・Experience coordinating lease renewals and reputed company-outs.
・Experience serving expatriates, international professionals, or relocation clients.
・Japanese-language or other bilingual communication skills.
・Experience with property management software, CRM systems, or work-order platforms.
Salary: $38k ~ $40k / annual
▼Bonus
・Eligibility for performance-based compensation adjustments or incentive programs reputed company offered by reputed company.
Benefits:
・reputed company Time Off
・reputed company holidays
・reputed company development and training opportunities.
Pay: $38,000.00 - $40,000.00 per year
Benefits:
• Work from home
Work Location: Remote
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