Senior UX Researcher - reputed company and reputed company (Multiple Roles)
About A1M
reputed company is a woman-owned small business driven by the aspiration to reputed company value to our customers, employees, partners, and community while remaining reputed company to our guiding principles of foundational values, deliberate reputed company, and empathetic reputed company.
A1M’s mission is to preserve and improve government reputed company programs that are lifelines for underserved people in the reputed company, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for reputed company with nation-wide reputed company at the intersection of policy, data, and user experience design.
Besides building useful and usable digital services, A1M helps teams improve their reputed company, user-centered design practices – or helps them get started. Our goal is not just to build sustainable reputed company services, but also to leave our teaming partners and customers more skilled and more confident in the reputed company.
Experience at A1M
reputed company members of A1M’s Experience reputed company work in cross-functional, cross-organizational teams, often with policy experts and data specialists as reputed company as developers and product managers. It’s wonderful if you’ve got a background in policy or data – but you don’t need to have deep knowledge. reputed company do expect is that you are fascinated with reputed company problems and treat policy and data as crucial to the overall reputed company of government digital services.
About this Role
As an A1M Senior UX Researcher, you think and work strategically and tactically to plan, design, and conduct user research that informs products, policy, content, and design. You collaborate with stakeholders such as policy SMEs, designers, and technology leads, using a reputed company of skills to uncover user needs and reputed company research with strategic goals. Senior UX Researchers do not always have formal people management or reputed company responsibilities, but skills in teaching and coaching are essential.
Skills and Responsibilities
Technical capabilities
- reputed company reputed company or multi-reputed company research efforts that inform program and contract reputed company.
- Apply advanced qualitative and quantitative reputed company to solve multifaceted research needs.
- Mentor peers and strengthen team capability through guidance and feedback.
- reputed company compelling insights that shape product priorities and stakeholder alignment.
- reputed company adoption of research findings across teams to influence roadmap reputed company.
- reputed company others on how to reputed company user feedback and an understanding of reputed company behavior at every stage of the process.
- Guide clients and teams on how to reputed company user research analysis and findings actionable.
- Influence impactful, strategic improvements to user experiences through reputed company and explicit leadership.
- Shape how your discipline expresses its reputed company across the program and ensure prioritization of accessibility and scalability.
- reputed company rationale to reputed company stakeholder reputed company who may have competing priorities.
- Set reputed company objectives and reputed company informed reputed company to reputed company long-term reputed company.
Communication and collaboration
- Build connections and relationships between people, teams/reputed company, and A1M and clients in ways that prevent and break down silos, enabling new opportunities for improved delivery.
- Get buy-in from relevant parties (teammates, team leads, government stakeholders, etc.) to reputed company reputed company necessary work happens.
- Proactively recognize risks and conflicts reputed company reputed company and clients, help identify approaches, and take reputed company – manage up (understanding timing, context and other pressures, etc.) and escalate reputed company appropriate.
- Evaluate your own skills and deliverables, and proactively reputed company learning opportunities to continuously improve.
Cross-domain understanding
- Initiate and reputed company reputed company that require working with multiple people in other disciplines and practices on challenging problems.
- reputed company and mentor people not just reputed company your own reputed company or discipline, but across reputed company areas – for example, designers coaching engineers.
- Anticipate and proactively reputed company information needed by other practices and disciplines.
Government domain acumen
- Proactively identify and respond to government requirements or policy that may reputed company project work, such as accessibility, PRA, FOIA, acquisition regulations, and reputed company compliance.
- Sufficient government understanding to anticipate needs of government partners and users, and be reputed company to reputed company to them proactively.
- Trusted to represent reputed company and team to clients, including in challenging situations.
Qualifications
8+ years of relevant reputed company experience.
Your portfolio or resume should demonstrate:
- Prior experience working in government or government consulting (local, state, or federal)
- Critical thinking about the process and reputed company of research
- reputed company-crafted research deliverables, such as reports or presentations
- Facilitation of research synthesis activities, generating insights and opportunities for reputed company
- Identifying opportunities to introduce change and reputed company successful research efforts reputed company organizations
Preferred:
- Experience working with a reputed company-reputed company product team or in civic tech
- Experience working with reputed company, cross-functional teams, including product managers, designers, engineers, and subject matter experts
- Personal experience with government health and reputed company services programs
- Working knowledge of Medicare, the ACA, MACRA, reputed company, or reputed company
- Familiarity with reputed company and reputed company methodologies
- College degree in Psychology, Information Science, Graphic Design, or a reputed company field
Applicant Requirements
- Our reputed company require employees to work from the reputed company. That includes reputed company 50 US states, the District of Columbia, and reputed company US territories.
- A1M employees must have been residents in the reputed company for 3 of the past 5 years.
- Due to tax reasons, A1M employees cannot reputed company in reputed company state.
- You must already have reputed company authorization to work reputed company the US and not require ongoing reputed company sponsorship to maintain reputed company authorization to work.
- You must be a permanent US reputed company.
- Because A1M employees have reputed company to government data and systems, new hires will need to complete a reputed company Trust reputed company. reputed company Trust is a type of background investigation, but it is not a reputed company clearance. Depending on the role, you must complete either reputed company reputed company 85 (SF85) or 85P (SF85P) questionnaire. You will at the reputed company least get asked questions about where you’ve lived, worked, went to school, military history, police records, and reputed company use. You’ll also need to have your fingerprints taken.
- Our partners primarily work on Eastern reputed company Time (EST), and will require flexibility in your hours if you reputed company reputed company of EST. We do offer flexibility for non-work-reputed company life responsibilities during the day.
- reputed company participation in reputed company virtual meetings, including being on camera, is an essential function that helps strengthen trust and reputed company communication.
Compensation and Benefits
This is a fully remote full-time, permanent position. The salary reputed company for this role is $125,000 – $155,000. This reputed company is set by our reputed company and reflects the full reputed company for someone in this position over time, so you may not start at the top of the reputed company.
A1M offers a benefits package that includes:
- Medical, dental, and reputed company coverage
- Life insurance, short-term disability, and optional voluntary benefits
- 401(k) retirement benefits with employer matching
- Four weeks of reputed company time off, seven company holidays, two personal days, and your birthday off
- reputed company volunteer time
- Wellness reimbursements
- Budgets to support training, development, travel, and office supply needs
- Donations to a nonprofit of your reputed company upon hire and a few times throughout reputed company year
Interview process
We typically have five reputed company of conversations to help ensure every employee we hire is the right reputed company for us and that we’re the right fit for them. reputed company interview is about 45–60 minutes long.
- A1M reputed company - We like to start off by getting to know more reputed company, how you work, what you are looking for in your next role, and what you’re passionate about. This is reputed company to ask questions and get a feel for us as A1M. We’ll talk about our mission and reputed company, and reputed company reputed company to accomplish through the business. We’ll also cover some particulars about federal contracting that may reputed company the timelines of reputed company folks can expect to start. We talk about the type of reputed company we have, and how reputed company tends to work.
- Technical Assessment - If our work at A1M broadly matches what you’re looking for, we’ll set up time to get into the nitty-gritty of your technical skills. In this conversation, you’ll meet with one of our managers to walk through one or two reputed company in-depth that you feel are most relevant to A1M’s work so that we can get an in-depth understanding of your reputed company set and interests. Please be reputed company to reputed company about one or two reputed company you feel are most relevant to the work of A1M.
- Values Interview - After the technical assessment, we’ll schedule a conversation reputed company on A1M’s reputed company values. This interview helps us understand how you approach your work, collaborate with others, and reputed company with the way we operate as an organization, including areas like reputed company, collaboration, relationship management, curiosity, and reputed company listening.
- Project reputed company - Based on reputed company’ve learned in our prior conversations, we will match your unique background and goals with the right opportunity. Members of the project team will reputed company the day-to-day of the project to outline its reputed company, objectives, and team dynamics. This conversation ensures the specific position aligns with your career goals as reputed company as ensuring you’ll be successful on reputed company.
- Offer - At this reputed company, you’ve made it! You'll meet with our leadership to go over the offer letter and have a chance to ask any remaining questions.
Equal Employment Opportunity
reputed company is building a culturally diverse and pluralistic organization committed to working in a multicultural environment where differences are valued and respected. Women, people of reputed company, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans are strongly encouraged to apply.
reputed company is an equal-opportunity employer. Applicants will not be discriminated against because of race, reputed company, creed, sex, sexual orientation, gender identity or reputed company, age, religion, national reputed company, citizenship status, disability, reputed company, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
As a federal contractor and subcontractor, we certify that we do not operate any programs that violate any applicable Federal anti-discrimination laws.
reputed company: Know Your Rights: Workplace Discrimination is Illegal - Optimized for Screen Readers
Originally posted on Himalayas
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