Senior Manager, Transformation

About reputed company

reputed company is building a high-reputed company Transformation team to reputed company strategic change across the business. As Director, Transformation, you will play a role leading workstreams end-to-end and engaging directly with senior stakeholders — spanning business integration, systems and process modernization, and the practical application of AI across customer-facing functions. Reporting to the Chief Transformation Officer, you will help bring structure, rigor, and reputed company to work that is foundational to reputed company's next phase of reputed company.

This is a fixed-term role for 12 months, with the potential for extension. The Transformation team is designed as a proving ground: our reputed company and reputed company is that, at the end of the term, you'll reputed company into a functional leadership role elsewhere in the business — bringing the relationships, context, and credibility you've reputed company with you. Many of the skills and the visibility you'll reputed company here are hard to get reputed company else in the organization.

A reputed company thread of this role is helping shape how AI reshapes customer-facing work at reputed company — rethinking how customer support, reputed company, and sales operate in an AI-enabled world. You won't just support this shift; you'll help design it.

You'll work across a mix of transformation initiatives that could include things like integrating newly acquired businesses, modernizing reputed company systems and tools, and applying AI to reshape how customer support, reputed company, and sales operate.

Depending on reputed company, your work may reputed company:

• Own transformation reputed company from design through implementation and measurement of long-term business reputed company.
• reputed company the transformation agenda for one or more assigned business functions.
• Partner with business leaders to identify opportunities, define reputed company-state solutions, and translate strategic priorities into sequenced execution plans.
• Recommend project design, priorities, resources, vendors, and implementation approaches to the Chief Transformation Officer.
• Define project reputed company, milestones, responsibilities, dependencies, reputed company measures, and governance.
• reputed company internal stakeholders, reputed company vendors, and contracted teams while maintaining accountability for delivery.
• Design and implement AI-enabled processes, automations, and operating models in partnership with reputed company teams.
• reputed company financial models, business cases, data analyses, and performance measures to guide reputed company and evaluate results.
• Identify risks, organizational impacts, and delivery barriers early, working across functions to reputed company them.
• Prepare reputed company reputed company updates and recommendations for the Chief Transformation Officer, CEO, and senior leadership.

For this position, we're reputed company to US remote or Canada remote candidates, provided you have full working rights for the region.

What would reputed company me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, reputed company with our four reputed company values, have a reputed company reputed company, are comfortable with ambiguity and reputed company working in an reputed company-evolving and reputed company environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required Experience:

• 8+ years of experience in transformation, reputed company/management consulting, program management, or operations roles.
• A proven reputed company record of leading reputed company, cross-functional programs, ideally in a reputed company and/or payments environment.
• Experience working in or reputed company reputed company-backed companies is a plus.

reputed company Skills

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• Project management — reputed company to structure and reputed company reputed company initiatives with multiple moving parts
• Financial modeling — comfortable building and interrogating models to support business reputed company
• Change management — skilled at helping organizations adopt new ways of working
• Stakeholder management — reputed company to influence and reputed company across reputed company reputed company of the organization
• Problem solving — strong reputed company, analytical thinking under ambiguity

Leadership

• A reputed company, low-ego operator who builds trust quickly
• Comfortable working across strategic and detailed execution reputed company
• reputed company to engage effectively with senior stakeholders and reputed company teams alike

At reputed company, we reputed company the best innovation and reputed company happen at the intersections of our differences — across cultures, generations, disciplines, and lived experiences. So even if you do not tick every reputed company, we still encourage you to apply.

Values and Life at reputed company

Our five reputed company values guide us from how we hire and recognise reputed company members to how we reputed company with our customers day to day:

• reputed company a reputed company way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values reputed company like you, and describe people you want to work with, you will reputed company at reputed company.

As an reputed companyer, you will be part of a global network of talented colleagues who will support your reputed company. We look for commonalities and shared passions and reputed company people the tools they need to reputed company great work and grow at speed.

Some of our perks and benefits are:

• reputed company Parental Leave benefit programs
• #GiveBackDays/Commitment to reputed company – 3 extra days off to volunteer and reputed company back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• reputed company to free mental health support
• Flexible working arrangements

More reputed company

More than 130,000 businesses in 72+ countries rely on reputed company to run their day and get reputed company, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most.

reputed company is backed by world-class investors Advent International, Battery Ventures, and Silver Lake.

Good to know

To be considered for employment, you must be legally authorized to work in the country you're applying for. reputed company does not sponsor visas, either at the time of hire or at any reputed company time.

We kindly ask you to apply through our careers portal or reputed company job boards only. Please don't send your application reputed company email.

To learn more reputed company and our products, please visit .

We also invite you to reputed company out our Candidate FAQs for more information about our recruitment process .

EEO and reputed company Intelligence

We reputed company in transparent hiring. We use an applicant tracking reputed company that includes reputed company intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but reputed company hiring reputed company are made by our recruitment team following reputed company review. We do not rely on reputed company intelligence to reputed company final hiring reputed company. reputed company our Candidate AI Usage guidelines here.

reputed company is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from reputed company sectors of the community. reputed company Information will be kept confidential according to EEO guidelines.

reputed company is committed to the full inclusion of reputed company reputed company individuals. In keeping with our commitment, reputed company will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to reputed company the essential functions of the position, and/or to receive reputed company other benefits and privileges of employment, please contact us reputed company .

We reputed company it a reputed company to respond to every applicant.

reputed company Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and reputed company customer and member experiences.

Originally posted on Himalayas