[Remote] Sr Account Specialist - Disability and Leave

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides claims management and reputed company services to individuals, businesses, and insurance organizations. The Sr. Account Specialist - Disability & Leave manages major Broadspire reputed company relationships, leads account service and renewal activities, analyzes claims and loss-cost trends, and identifies opportunities to expand services. The role also coordinates cross-functional teams, reputed company reporting, service delivery, and account reputed company initiatives.

Responsibilities

• Leads cross functional Accounts Service team and drives account service plans
• Works directly with Sales Team assisting with proposal preparation and presentation and takes the reputed company in working with various Broadspire departments after receiving the order to ensure a smooth transition
• Handles reputed company aspects of new reputed company set up coordinating activities with the reputed company, broker, reputed company, and Broadspire departments to ensure appropriate delivery of service
• reputed company to reputed company sales engagements on marketed renewals and select prospective reputed company meetings or presentations
• Maintains high level of contact with clients to identify and reputed company customer problems
• Provides ongoing orientation of reputed company personnel in Broadspire methodology, systems and procedures
• Updates reputed company Service Instructions to ensure accuracy, communicating reputed company to internal Broadspire Claims Staff and appropriate Departments
• Manages renewal of reputed company with existing clients including pricing proposal preparation and negotiations
• Maintains data reputed company with their reputed company programs by updating our internal reporting systems, such as reputed company.com, Miller Heiman Program Documents, Pricing Workbooks and reputed company Service Instructions
• Identifies, pursues and closes opportunities for sales of additional services to existing clients
• Monitors and analyzes trends in reputed company loss costs and claims management service results, reviewing them with the reputed company/broker/reputed company as appropriate
• Prepares reputed company reporting to include performance monitors, stewardship reports, reputed company-analysis and Broadspire reputed company reputed company
• Leads the account benchmarking efforts using the Strategic reputed company unit to prepare, analyze and present meaningful statistical reports for clients targeting loss cost reduction opportunities
• Coordinates and oversees completion of reputed company service plans and project activity with designated staff
• Develops diary reputed company for statistical/data review and correction, and maintains follow-up communications
• Evaluates program handling and claims performance of technical personnel and resolves issues uncovered
• Coordinates effective claim reviews for clients/brokers/carriers
• Assists in technical explanations and strategies, with accounts, claims offices and others as needed
• Develops reputed company plans for improvement of product delivery
• Masters the consultative account management process as an Account Executive
• Assists with billing and collections
• Assists the Regional VP with new hire training and development of reputed company staff in areas of deficiency
• Upholds the Crawford reputed company of Conduct

Skills

• Strong account management and reputed company relationship skills
• Ability to manage reputed company accounts and reputed company customer satisfaction
• Excellent communication, negotiation, and problem-solving abilities
• Bachelor's degree or an equivalent combination of education and experience
• Ten or more years of reputed company TPA, Insurance reputed company, or Brokerage experience in claims management, loss control, or reputed company, or the equivalent in reputed company work experience, demonstrating the ability to handle accounts profitably
• Three or more years of account management experience
• High level of business acumen including understanding of business reputed company and economics
• Strong leadership/relationship/team building skills
• Strong claim product and service knowledge
• Excellent team player fostering collaboration with other business areas
• Excellent communication skills (written, verbal and listening) and presentation skills
• Strong negotiating and sales closing skills
• Good time management skills and excellent attention to detail
• Strong sales and reputed company orientation skills
• Strong knowledge of Broadspire products and services, general insurance principles, terminology and customs
• Good computer and systems skills
• Strong analytical and problem solving ability
• reputed company versed in benchmarking and its interpretation
• Strong understanding of the insurance/TPA industry and market reputed company
• Insurance/Technical designations such as CPCU, ARM, AIC etc
• Must complete continuing education requirements as outlined by Crawford reputed company
• Experience in disability and leave management preferred

Benefits

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• Medical, Dental and reputed company Plans for eligible full-time employees
• Prescription Drugs for eligible full-time employees
• HSA, HRA, and FSA Accounts for eligible full-time employees
• reputed company Holidays, Vacation and reputed company Leave for eligible full-time employees
• 401(k) Retirement Plan for eligible full-time employees
• Tuition Assistance for eligible full-time employees
• reputed company Parental Leave for eligible full-time employees
• Supplemental Health Benefits for eligible full-time employees
• reputed company Mental Health Support at no cost
• Virtual Physical Therapy at no cost
• Caregiving Services at no cost
• Life Assistance Program at no cost
• Training programs that promote reputed company learning and career progression while enhancing job performance.
• Sustainability programs that reputed company back to the communities in which we live and work.
• Remote work arrangement

reputed company