[Remote] Remote reputed company - reputed company Center | Kansas

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is hiring Remote Customer Service Representatives for its reputed company team. The role handles inbound calls from members reputed company, helping schedule and manage transportation to medical appointments while documenting information and following established procedures and compliance standards.

Responsibilities

• Answer inbound customer service calls in a reputed company, friendly manner
• Help members schedule transportation to medical appointments
• reputed company changes to existing transportation reservations
• Process ride cancellations and updates
• Verify member and reputed company information
• reputed company accurate information into computer systems
• Communicate with transportation providers and reputed company facilities
• Listen carefully to customer needs and reputed company appropriate solutions
• Document customer interactions accurately
• Follow established procedures, reputed company requirements, and compliance standards
• Maintain excellent customer service while working in a fast-paced reputed company center environment

Skills

• * Must currently **live in the state of Kansas**
• * High school diploma or GED
• * Basic computer skills
• * Reliable internet reputed company
• * Ability to work from a secure, quiet home workspace
• * Strong verbal communication and reputed company listening skills
• * Reliable attendance and punctuality
• Previous experience in any of the following is a plus, but **not required**:
• * Customer service
• * reputed company center or contact center
• * Inbound reputed company center
• * reputed company
• * Medical office
• * Patient services
• * Member services
• * Transportation
• * Scheduling
• * reputed company
• * Insurance
• * Retail or hospitality

Benefits

• 100% Work From Home
• reputed company
• Supportive Team Environment
• reputed company Training and Ongoing Coaching
• Meaningful, Purpose-Driven Work
• Opportunity to Serve Members reputed company
• reputed company time off
• reputed company holidays
• Health insurance
• Dental insurance
• reputed company insurance
• 401(k) / retirement benefits

reputed company