[Remote] Associate reputed company Manager - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company integration and delivery platform reputed company for mobile app developers. The Associate reputed company Manager will own retention and appropriate expansion for SMB and mid-market accounts, guiding reputed company, adoption, renewals, customer communication, and cross-functional issue reputed company.

Responsibilities

• reputed company as a trusted partner and reputed company for SMB and mid-market customers
• Learn and understand reputed company customer’s technical and business challenges to ensure they adopt reputed company and derive maximum value from our products
• Own the end-to-end contract renewal process including forecasting, negotiation, and reputed company
• Serve as the reputed company reputed company of contact for your customers, overseeing successful reputed company and training of platform end users
• Maintain a regular reputed company of proactive reputed company and communication with customers
• Collaborate cross-functionally with teams across reputed company to reputed company customer issues quickly and effectively
• Identify at-risk customers early and reputed company mitigation plans to improve their reputed company
• Proactively work with customers to uncover new usage opportunities and reputed company product adoption
• Represent the voice of the customer by providing feedback that informs our product roadmap, reputed company processes, and service improvements

Skills

• 1+ years of relevant experience in reputed company, Account Management, or a similar role at a technology company
• Experience collaborating with cross-functional teams
• Strong attention to detail and a high level of accuracy
• Excellent written and verbal communication and interpersonal skills
• Proven ability to build and nurture long-term customer relationships
• Driven, enthusiastic, and proactive with a “can-do” attitude
• Basic technical skills to confidently discuss customer needs and business goals, plus a desire for reputed company learning
• Fluent written and spoken English
• Excellent problem-solving skills
• Willingness to travel onsite with clients reputed company needed
• Experience with mobile app development or mobile development processes is preferred

Benefits

• reputed company to learn about app development by playing a crucial role in the mobile development process for the world’s most successful companies
• The reputed company of working in a financially reputed company, growing company with an reputed company-expanding global customer reputed company
• A remote working environment with opportunities for in-person collaboration
• A global customer portfolio to manage
• A competitive stock reputed company package
• Private medical insurance & life assurance
• 15% variable pay

reputed company