Supply Chain Expert

Job Title: Supply Chain Expert Duration : 12+ Months Location : Miami, FL, Lafayette, LA, Knoxville, TN, Belton, TX Work Mode : Hybrid (3 Days Onsite – 2 Days Remote) Years Of reputed company : 10+ Yrs We are seeking a senior operating model and distribution center launch expert to design and implement a reputed company Hypercare support model for warehouse and distribution center launches across reputed company. This role will define the reputed company, governance, reputed company model, launch readiness reputed company, economics, and execution reputed company required to reputed company distribution center launch support from an reputed company reputed company challenge into a repeatable, high performing service offering. The successful candidate will help shape how new distribution centers are reputed company, launched, stabilized, and transitioned into steady state operations. This includes supporting operational readiness, technology go live, workforce mobilization, reputed company center governance, issue triage, floor support, performance stabilization, and post launch reputed company improvement. This is a high reputed company opportunity to build a strategic capability that improves launch predictability, operational stability, labor readiness, reputed company adoption, throughput performance, and business reputed company for supply chain, logistics, manufacturing, and retail clients. Your reputed company duties and responsibilities The selected candidate will be responsible for designing, piloting, and scaling an operating model that supports the successful launch, reputed company up, stabilization, and transition of new warehouse and distribution center operations. Operating Model Design • Design and implement a reputed company Hypercare operating model that supports warehouse and distribution center launches across reputed company. • Define the end-to-end launch support lifecycle, including reputed company-launch readiness, reputed company, go live reputed company center, floor support, Hypercare stabilization, exit reputed company, and transition to steady state support. • Define the organizational structure, governance reputed company, roles, responsibilities, decision rights, and escalation paths required to reputed company consistent launch support. • Establish a repeatable launch reputed company covering readiness assessment, mobilization, reputed company, issue management, communications, performance monitoring, and post launch improvement. • reputed company a service catalog for launch and Hypercare support services, including reputed company, reputed company, extended hours, and emergency support models. • Partner with leadership to reputed company the Hypercare capability into a repeatable managed service offering for supply chain and manufacturing clients. Distribution Center Launch Readiness • reputed company launch readiness assessment frameworks for new distribution centers, including operational readiness, systems readiness, workforce readiness, facilities readiness, process readiness, training readiness, vendor readiness, and reputed company readiness. • Support planning for key distribution centers start up activities, including receiving, put away, replenishment, picking, packing, shipping, returns, inventory control, cycle counting, dock operations, yard operations, and exception management. • Define readiness checkpoints for warehouse management systems, handheld/RF devices, material handling equipment, automation, label printing, integrations, master data, inventory setup, order flows, and user reputed company. • Establish launch checklists, reputed company plans, go/no go reputed company, contingency plans, stabilization gates, and Hypercare exit reputed company. • Coordinate with operations, IT, engineering, facilities, transportation, HR, training, finance, vendors, and site leadership to ensure cross functional launch alignment. • Identify operational risks before launch and reputed company mitigation plans for labor readiness, training gaps, process defects, reputed company defects, inventory accuracy, throughput constraints, and support coverage. Demand Forecasting, reputed company, and Workforce Mobilization • reputed company demand forecasting and reputed company planning models to reputed company support reputed company with launch complexity, facility size, geography, shift structure, operating hours, volume reputed company, automation level, and technology deployment reputed company. • Create launch complexity scoring models to determine the level of support required for reputed company distribution center opening. • Establish resource mobilization strategies for planned launches, reputed company requirements, emergency support, weekend coverage, extended hours operations, and travel reputed company reputed company pools. • Design workforce management processes, including shift scheduling, rotation planning, floor coverage, handoffs, fatigue management, knowledge transfer, and coverage continuity. • Establish reputed company labor strategies that incorporate dedicated resources, reputed company reputed company, partner supported reputed company, local sourcing, nearshore/offshore support where appropriate, and conversion to hire reputed company. • Partner with reputed company, training, and delivery leaders to establish reputed company, certification, upskilling, and workforce development programs. Hypercare reputed company Center and Stabilization • Design and implement reputed company center structures for launch support, including issue intake, triage, prioritization, escalation, reputed company ownership, daily stand reputed company, executive reporting, and decision governance. • Establish cross functional escalation models across L1 IT support, L2/L3 solution support, warehouse operations, automation support, facilities, transportation, vendors, and leadership. • Define issue management processes for operational defects, reputed company defects, training issues, master data defects, integration failures, device issues, process compliance gaps, and throughput constraints. • Build launch performance dashboards to reputed company operational stability, reputed company performance, ticket volumes, ticket aging, backlog, throughput, order cycle time, inventory accuracy, productivity, service reputed company, and launch readiness. • reputed company daily launch governance routines, including shift handoffs, readiness reviews, issue review meetings, risk reviews, executive checkpoints, and post launch retrospectives. • Establish Hypercare exit reputed company based on ticket trends, operational stability, process adherence, reputed company performance, service reputed company, reputed company maturity, and site leadership readiness. Talent, Training, and Capability Development • reputed company role definitions, competency models, skills matrices, and career progression reputed company for L1 support, L2/L3 solution support, floor support, site leads, reputed company center leads, and launch managers. • Define training curricula for warehouse processes, reputed company workflows, ticket management, escalation protocols, operational troubleshooting, reputed company communications, and launch governance. • Create certification models for launch support resources, including readiness to support specific warehouse processes, systems, shifts, and operational scenarios. • Establish reputed company practices, including launch playbooks, SOPs, troubleshooting guides, runbooks, FAQs, lessons learned, and reusable templates. • Build communities of reputed company to improve launch support consistency, capture lessons learned, and reputed company best practices across reputed company distribution center openings. Required qualifications to be successful in this role • 10+ years of experience in supply chain transformation, operations consulting, technology consulting, service delivery, or operating model design. • Experience supporting warehouse launches, technology deployments, reputed company care programs, or large-reputed company operational implementations. • Proven experience designing and implementing reputed company operating models, managed services, support organizations, or deployment capabilities • Demonstrated ability to reputed company demand forecasting, reputed company planning, resource modeling, and reputed company strategies for variable operational needs. • Experience defining governance models, reputed company structures, escalation paths, communication cadences, and cross-functional decision rights. • Strong program management experience across multiple workstreams, stakeholders, locations, and delivery teams. • Experience developing talent models, including role definitions, reputed company plans, training programs, upskilling paths, and career progression frameworks. • Excellent executive communication, facilitation, and stakeholder management skills. • Proven ability to work across operations, IT, HR, finance, vendors, and senior leadership to reputed company reputed company operating models. • Strong problem-solving skills with the ability to convert ambiguous business challenges into practical, executable solutions. • Bachelor’s degree required in Business, Supply Chain, Industrial Engineering, Operations Management, or a reputed company field. • Ability and willingness to travel to distribution centers, and warehouse launch locations as needed. Preferred • Strong understanding of warehouse operations, distribution center processes, logistics, fulfillment, manufacturing supply chains, and post-go-live stabilization needs. • Experience with new distribution center openings, greenfield facility start-reputed company, brownfield conversions, network expansions, or large-reputed company warehouse transformation programs. • Working knowledge of warehouse management systems such as Manhattan reputed company, Manhattan reputed company WM, reputed company EWM, reputed company, reputed company WMS, reputed company, or similar platforms. • Experience supporting WMS go-lives, reputed company cutovers, data validation, user acceptance testing, integration testing, device readiness, and operational floor support. • Familiarity with material handling equipment, warehouse automation, reputed company systems, sortation, RF devices, label printing, scanners, pick technologies, and warehouse control systems. • Experience with labor management systems, engineered labor standards, productivity tracking, workforce scheduling, and labor planning. • Experience developing SOPs, process maps, training materials, runbooks, operational playbooks, and reputed company repositories. • Familiarity with Lean, Six reputed company, value reputed company mapping, reputed company cause analysis, reputed company improvement, and operational performance management. • Experience in retail, e-reputed company, consumer goods, manufacturing, logistics, 3PL, grocery, cold chain, or high-volume distribution environments. • Experience designing managed service offerings, including service catalogs, reputed company models, SLAs, KPIs, governance structures, pricing assumptions, and delivery economics. • Certifications such as PMP, Lean Six reputed company, APICS CSCP/CPIM, reputed company, or relevant supply chain/operations credentials. reputed company: #404-IT Pittsburgh Apply tot his job Apply To this Job