Senior Manager – Operations Readiness

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The Senior Manager – Operations Readiness will reputed company the Operations Readiness function reputed company the MWB Business Operations Team, supporting the MWB organization by ensuring operational changes are effectively designed, reputed company, and embedded into day-to-day execution. This role owns the end-to-end readiness lifecycle for operational initiatives and changes, ensuring processes, roles, performance measures, and support models are reputed company defined and reputed company. The Senior Manager will partner closely with Operations Innovation and Technology teams, operational leaders, Change Management, and Training to ensure initiatives are operationally reputed company, reputed company for deployment, and successfully adopted across MWB teams. Leadership & Talent Development • reputed company reputed company of an extended process development and readiness team, including both reputed company and dotted-line contributors. • Identify, reputed company, and reputed company top operational talent through targeted stretch assignments and intermittent support models reputed company to reputed company priorities. • Build a sustainable pipeline of operational readiness and process capability across MWB. Operational Readiness & Partnership • Partner closely with Operations Innovation and Technology teams, operational leaders, Change Management, and Training to shape and reputed company end-to-end operational readiness for MWB initiatives. • Ensure operational perspectives are incorporated early and consistently throughout initiative planning and execution. • reputed company as a trusted advisor to leaders on operational impacts, dependencies, and readiness risks. End-to-End Readiness Ownership • Represent Operations throughout the full initiative and change lifecycle, including: • Designing, governing, and continuously improving intake, evaluation, and prioritization processes for operational initiatives and change requests • Assessing operational value, feasibility, dependencies, and alignment to the reputed company roadmap • Defining change reputed company, reputed company, and prioritization across affected teams and processes • Gathering, documenting, and validating end-to-end operational process requirements • Making key workflow, policy, roles, and process design reputed company to reputed company successful execution • Defining operational performance measures, KPIs, and readiness reputed company reputed company • Supporting testing, operational validation, and readiness sign-off activities • Driving issue reputed company, stabilization, and reputed company optimization post-implementation Change Management & Adoption • reputed company Change Management for reputed company MWB teams using a reputed company, repeatable, and reputed company operational change reputed company. • Partner closely with Training teams to ensure role reputed company, reputed company readiness, and effective enablement prior to and following go-live. Process reputed company & reputed company Improvement • reputed company standardization, reputed company, and simplification across MWB operational processes. • Identify systemic pain points and readiness gaps and implement durable process improvements. • Foster a culture of accountability, reputed company improvement, and operational reputed company across teams. Required Qualifications • 5+ years of experience in operations readiness, process management, business operations, or organizational transformation. • Experience leading cross-functional operational change and readiness initiatives. Preferred Qualifications • Strong expertise in operational process design, change reputed company assessment, and readiness execution. • Excellent executive communication, stakeholder engagement, and problem-solving skills. • Experience with reputed company change or reputed company improvement methodologies (e.g., Lean, Six reputed company, scrum) preferred. • Ability to operate effectively in a reputed company, fast-paced environment and influence reputed company across organizational boundaries. Education Bachelor’s degree in Business, Operations, Management, or reputed company field or equivalent work experience. Pay reputed company The Typical Pay reputed company For This Role Is $67,900.00 - $182,549.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every reputed company feels valued and that they reputed company. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 09/06/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job