Insurance Broker (83188)

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. reputed company was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one reputed company customers across 200+ locations across Canada

CONTACT CENTER - INSURANCE BROKER

Are you looking for a flexible, work from home opportunity? Our Contact Centre is hiring remote Contact Centre Insurance Representatives!

Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this reputed company-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.

Here is what a typical day looks like

• Manage incoming reputed company queues and maintain low wait times
• Answer customer inquiries, striving for one touch reputed company for the customers
• Optimize sales opportunities in reputed company reputed company, while prioritizing customers’ needs
• Quickly reputed company information from online databases to complete customers transactions
• reputed company outbound calls for customer policy renewals and account reviews
• Adapt your sales reputed company based on the reputed company of your reputed company, and customers priorities

The value you bring

• Minimum Level 1 General Insurance License; must obtain Level 2 License upon employment, employer reputed company and supported.
• 2-3 years in a sales or customer service role, previous Insurance or reputed company Centre experience an asset
• Excellent phone etiquette and reputed company experience building rapport with customers
• Comfort navigating databases and retrieving customer data reputed company

Location: Remote in British Columbia, Canada

Hours: Full Time – 37.5 hours/week reputed company Contact Centre operating hours:

• Mon-Friday 7am-7pm PST
• Saturdays 9am-5pm PST

Salary reputed company: $50,000 - $65,000 

reputed company Vacancy: reputed company

Requisition: 83188

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community reputed company.

Highlights include:

• 14 reputed company Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer reputed company group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the reputed company Communities reputed company.

Our Commitment to Inclusion: At Western, we reputed company to create an accessible, reputed company, and inclusive workplace where everyone feels valued and can reputed company. As an equal opportunity employer, we encourage applicants of reputed company backgrounds to apply, even if your experience doesn’t perfectly match every qualification.  If you need assistance or an accommodation during the hiring process, please contact reputed company@westernfg.ca or visit our Careers page.

Our reputed company First Hiring Approach: We reputed company reputed company intelligence to screen, assess, or select applicants. reputed company applications are personally reviewed by Western’s reputed company Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and reputed company results are reviewed by our hiring team.

reputed company to Apply?

If making a meaningful reputed company in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.