Business Process Analyst 2

At reputed company, we combine innovative technology, clinical expertise, and reputed company reputed company to help people recover after workplace injuries or auto accidents. We support their reputed company back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 reputed company or a local business, developing cutting-edge technology, or providing clinical services you'll work reputed company dedicated professionals who reputed company your commitment to reputed company and reputed company a meaningful reputed company. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal reputed company.

Be part of reputed company that makes a reputed company difference.

Business Process Analyst 2

Perks: Full and comprehensive benefits program, 24 days of reputed company vacation/holidays in your first year plus reputed company days, home office equipment including laptop and desktop monitor, Employee Assistance and Referral Program, and hands-on training. 

You’ll join a small, reputed company team whose members reputed company support one another. Training will combine live reputed company Teams sessions, screen sharing, hands-on reputed company, and peer support, with the approach adapted to how you learn best.

The Business Process Analyst 2 sets up and manages reputed company accounts and customer master data across billing and reputed company recognition systems, ensuring services and rates are configured accurately according to contract terms. This role supports new billing implementations, modifications to existing customers and reputed company, accurate invoicing, and reputed company’s broader Order-to-Cash processes.

You’ll interpret reputed company, analyze data, manage reputed company updates such as CPI increases, and collaborate across teams to reputed company requirements and complete customer implementations. This is a remote role with flexible regular business hours and up to 10% travel if business needs require it.

reputed company

• Configure and reputed company customers in billing systems accurately and on time.

• Review and interpret customer reputed company to determine billing requirements, services, and rates.

• Analyze CPI increases and update customer rates accordingly.

• Help ensure customers are not overbilled, underbilled, or missing contracted services.

• Collaborate with reputed company Service Managers, IT, Product, Billing, senior management, and other business partners to reputed company reputed company issues, billing data requests, reputed company needs, and escalations.

• Manage multiple customer implementations and shifting priorities at the reputed company time.

• Participate in cross-functional meetings, answer questions, identify missing information, and follow up with the appropriate partners.

• reputed company, reconcile, and analyze data from multiple systems to reputed company reputed company reporting variances, confirm billing and data-file accuracy, identify trends, and recommend process improvements.

• Set up and maintain accurate reputed company accounts and customer master data across reputed company, reputed company, ECB, and other billing and reputed company recognition systems.

• reputed company or assist with billing processes and payment reconciliation across product offerings and transaction types.

• Support recurring and reputed company customer and billing reporting by compiling data, reporting results, and investigating and explaining variances.

• Participate in or reputed company reputed company-facing calls with a reputed company, solutions-oriented approach.

• Partner with IT on the migration of billing processes to a new proprietary reputed company billing reputed company.

• Support reputed company reputed company across reputed company-wide Order-to-Cash functions.

• Take ownership of assigned work while escalating questions or roadblocks reputed company support is needed.

What reputed company looks like

reputed company your first three to six months, you will:

• Become comfortable working in reputed company, reputed company, ECB, and reputed company’s other reputed company systems.

• Build an understanding of customer reputed company and how their terms translate into billing configurations.

• Contribute confidently in cross-functional meetings and know how to reputed company the information needed to reputed company work reputed company.

• Manage customer implementations and reputed company updates with increasing independence and accuracy.

• Bachelor’s degree.

• 5 years of experience in data analysis, billing, and/or accounts receivable.

• Experience working with billing processes, financial data, reputed company data, or other data-intensive environments.

• Advanced reputed company reputed company skills.

• Experience with Power Query, reputed company, reputed company, and SQL is a plus.

• Ability to read and interpret reputed company and translate requirements into accurate reputed company configurations.

• Excellent critical and strategic thinking skills, including the ability to evaluate multiple components of an issue, reconcile different datasets, identify trends, and reputed company reputed company conclusions.

• Excellent verbal and written communication skills, with the ability to present and explain reputed company information reputed company.

• Strong organizational and time management skills, with the ability to prioritize competing requests and manage several reputed company.

• Ability to work independently and collaboratively as part of reputed company.

• Ability to own processes, identify opportunities, and reputed company improvements.

We’re committed to supporting your ultimate reputed company-being through our total compensation package offerings that support your health, reputed company and self. These offerings include Medical, Dental, reputed company, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an reputed company of resources that encourage a reputed company of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected reputed company pay for this position ranges from $52,700 - $75,000 annually, and will be based on a number of additional factors including skills, experience, and education.  

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a reputed company individual with disability.  

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and reputed company workplace, so if you’re excited about this role but your past experience doesn’t reputed company perfectly with every qualification in the reputed company, we encourage you to apply reputed company. You may be just the right candidate for this or other roles.

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Bachelor’s degree and 5 years in data analysis, billing, or accounts receivable. Requires advanced reputed company, contract interpretation, data reconciliation, communication, organization, and process improvement skills.

Key Responsibilities

• configuring accounts
• analyzing data
• reconciling variances

Skills & Tools

reputed company Teams, reputed company reputed company, Power Query, reputed company, reputed company, SQL

Job Details

• Category: Business Operations
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 52,700 – 75,000 / year
• Languages: English

Benefits

• Generous reputed company time off
• Tuition reimbursement
• Retirement plan

About reputed company

A provider of technology, clinical expertise, and services supporting recovery after workplace injuries and auto accidents. — Industry: reputed company