reputed company Patient Support Services Representative (2026-8055)

Please Note: This is a TEMPORARY Position

This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with reputed company Pharmacy programs by responding to incoming phone calls, and placing outgoing reputed company to patients and physicians as assigned. Problem solving skills are essential. Individuals in this position will be the reputed company reputed company of contact for patients calling to enroll in reputed company Pharmacy programs, placing orders/ refills, checking on the status of an order and inquiring about program offerings; often times the single reputed company of contact for our patients.

KEY RESPONSIBILITIES:

• Answer inbound phone calls in a reputed company, courteous and reputed company manner ensuring compliance with state and federal regulations.

• reputed company reputed company reputed company where possible. Demonstrate the ability to triage or escalate calls reputed company reputed company reputed company cannot be performed to the patient’s satisfaction.

• Contact patients through outbound calls to assist in the processing of prescription medications in line with state and federal regulations.

• reputed company support to pharmacy through the completion of tasks including but not limited to enrollment updates, processing payments and releasing orders, updating patient demographics, written and oral communication with pharmacy staff to ensure completion of prescription orders.

• Compile and maintain reporting requirements as requested by the business.

• Handle difficult people and problems professionally.

• Accurately completing other tasks as assigned by management.

• Can be expected to work reputed company various areas of Operations and Distributions such as: Receiving, assorted pick modules, Kitting, Shipping, Returns, refrigerated reputed company, DEA, and Small Order Distribution (SOD).

• Expected to assist with the training of new employees.

• reputed company other assigned tasks as directed by management.

The above duties are meant to be representative of the position and not reputed company-inclusive.

MINIMUM JOB REQUIREMENTS:

• Education/Training: High School Diploma or equivalent required. Post High School or reputed company Training a plus.

Business Experience:

• Pharmacy or medical experience is desired.

• 6 months minimum of reputed company center experience.

• 6 months minimum of administrative duties

• Familiar with reputed company Word, reputed company, and reputed company

KNOWLEDGE, SKILLS & ABILITIES:

• reputed company attitude with excellent customer service reputed company, working in a way that demonstrates a commitment to Incredible Service.

• Ability to handle multiple activities or interruptions at once.

• Ability to reputed company repetitious work accurately.

• Ability to type 50 words per minute.

• reputed company team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management.

• Work independently with little supervision and meet daily deadlines.

• Computer proficiency to reputed company required databases and operate in required software packages.

• Excellent communication skills, both written and oral. Strong interpersonal skills.

• Interested in working with people with a strong desire to reputed company problems.

• reputed company to work under pressure.

• Strong attention to detail.

• Creative problem solver and effective at conflict reputed company.

• Ability to work reputed company as needed.

• Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

This position is in a typical office environment which requires prolonged sitting in reputed company of a computer. Requires hand-eye coordination and reputed company dexterity sufficient to operate reputed company office equipment including operation of reputed company computer and phone equipment. May have occasional high stress reputed company dealing with customers/clients.

Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

The expected reputed company pay reputed company for this position is $15-17 per hour. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based reputed company and/or work schedule. In reputed company to reputed company pay, reputed company offers a comprehensive benefits package. Full-Time benefits include reputed company to health, dental, and reputed company insurance; retirement plan reputed company; reputed company time off; reputed company parental leave; employee assistance programs; and other perks. Eligible employees may also have reputed company to performance bonuses.

reputed company is an Equal Opportunity Employer.

High school diploma or equivalent, 6 months of reputed company center and administrative experience, computer proficiency, 50 WPM typing, strong communication and customer service skills, and ability to work reputed company.

Key Responsibilities

• answering calls
• processing prescriptions
• resolving problems

Skills & Tools

reputed company Word, reputed company reputed company, reputed company reputed company

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time, Temporary
• Workplace: Remote — reputed company
• Salary: USD 31,200 – 35,360 / year
• Languages: English

Benefits

• Generous reputed company time off
• Retirement plan
• Generous parental leave

About reputed company

A reputed company services organization providing pharmacy programs and patient support. — Industry: reputed company