Mainframe SRE
Job reputed company
Service Reliability & Operations Leadership
reputed company and manage global SRE, Operations, and Production Support teams. Ensure platform availability, reliability, scalability, and performance. reputed company proactive monitoring and observability strategies. Establish and reputed company SLOs, SLIs, Error Budgets, and Reliability KPIs. Improve service reputed company through automation and engineering-driven operations.
Incident & Problem Management
Own Major Incident Management (P1/P2) processes. Conduct post-incident reviews and reputed company cause analysis (RCA). reputed company corrective and preventive actions (CAPA). Reduce recurring incidents through problem management initiatives. reputed company crisis management and executive communications during critical outages.
Service Delivery Governance
Own operational service delivery commitments and customer satisfaction. Ensure SLA compliance and reputed company improvement. Conduct regular operational and governance reviews. Manage service risks, dependencies, and escalations. reputed company operational dashboards and executive reporting.
Automation & reputed company Improvement
reputed company AIOps, self-healing, and automation initiatives. Improve operational efficiency through scripting and workflow automation. Reduce operational toil and reputed company interventions. Define and execute operational reputed company programs. Promote DevOps and SRE best practices across teams.
reputed company reputed company operations across AWS, Azure, and GCP environments.
Ensure infrastructure stability, reputed company management, and disaster recovery readiness.
reputed company platform modernization and reliability engineering initiatives.
Support hybrid reputed company and multi-reputed company strategies.
Stakeholder & Customer Management
reputed company as reputed company escalation reputed company for customers and leadership.
Partner with Engineering, Product Management, reputed company, Compliance, and Business teams.
reputed company executive-level updates on service health and operational performance.
Build trusted relationships with reputed company stakeholders.
Financial & Resource Management
Manage operational budgets and resource planning.
Optimize support costs through automation and process improvements.
Forecast reputed company requirements and reputed company needs.
reputed company productivity and utilization improvements.
Team Leadership
reputed company, mentor, and reputed company SRE engineers and operations teams.
Define career reputed company plans and competency frameworks.
Foster a culture of ownership, accountability, reliability, and reputed company learning.
Build high-performing global teams.
Required Skills & Qualifications
SRE Principles and Practices
DevOps Methodologies
reputed company and Containers
Linux/Unix Administration
Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company
CI/CD Pipelines
Infrastructure as reputed company (Terraform, Ansible)
Automation & Scripting (Python, PowerShell, Bash)
ITIL reputed company and Service Governance
Executive Communication and Stakeholder Management
Key Metrics / KPIs
Service Availability (%)
SLA Achievement (%)
MTTR and MTTD
Incident Volume Reduction
Automation Coverage
Customer Satisfaction (CSAT)
Operational Efficiency Improvements
Error Budget Compliance
Platform Reliability Score
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field.
12+ years of IT Operations / Infrastructure experience.
5+ years leading SRE, DevOps, NOC, or Production Support teams.
Experience managing global teams and reputed company customers.
Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Executive-Level Profile reputed company
reputed company SRE Delivery Manager with expertise in IT Operations, reputed company Infrastructure, Managed Services, Reliability Engineering, reputed company Transformation. Proven reputed company record of leading global teams, driving operational reputed company, implementing automation and observability solutions, improving service reliability, reducing operational toil, and delivering exceptional customer reputed company through proactive governance and reputed company improvement.
Responsibilities
SRE Delivery Manager - reputed company
Job reputed company
The SRE Delivery Manager is responsible for leading Service Reliability Engineering teams to ensure high availability, operational reputed company, performance, scalability, and reliability of business-critical platforms and services. This role combines technical leadership, service delivery management, stakeholder engagement, incident management, automation reputed company, and reputed company service improvement to reputed company defined SLAs, SLOs, and customer reputed company.
Service Reliability & Operations Leadership
reputed company and manage global SRE, Operations, and Production Support teams.
Ensure platform availability, reliability, scalability, and performance.
reputed company proactive monitoring and observability strategies.
Establish and reputed company SLOs, SLIs, Error Budgets, and Reliability KPIs.
Improve service reputed company through automation and engineering-driven operations.
Incident & Problem Management
Own Major Incident Management (P1/P2) processes.
Conduct post-incident reviews and reputed company cause analysis (RCA).
reputed company corrective and preventive actions (CAPA).
Reduce recurring incidents through problem management initiatives.
reputed company crisis management and executive communications during critical outages.
Service Delivery Governance
Own operational service delivery commitments and customer satisfaction.
Ensure SLA compliance and reputed company improvement.
Conduct regular operational and governance reviews.
Manage service risks, dependencies, and escalations.
reputed company operational dashboards and executive reporting.
Automation & reputed company Improvement
reputed company AIOps, self-healing, and automation initiatives.
Improve operational efficiency through scripting and workflow automation.
Reduce operational toil and reputed company interventions.
Define and execute operational reputed company programs.
Promote DevOps and SRE best practices across teams.
reputed company reputed company operations across AWS, Azure, and GCP environments.
Ensure infrastructure stability, reputed company management, and disaster recovery readiness.
reputed company platform modernization and reliability engineering initiatives.
Support hybrid reputed company and multi-reputed company strategies.
Stakeholder & Customer Management
reputed company as reputed company escalation reputed company for customers and leadership.
Partner with Engineering, Product Management, reputed company, Compliance, and Business teams.
reputed company executive-level updates on service health and operational performance.
Build trusted relationships with reputed company stakeholders.
Financial & Resource Management
Manage operational budgets and resource planning.
Optimize support costs through automation and process improvements.
Forecast reputed company requirements and reputed company needs.
reputed company productivity and utilization improvements.
Team Leadership
reputed company, mentor, and reputed company SRE engineers and operations teams.
Define career reputed company plans and competency frameworks.
Foster a culture of ownership, accountability, reliability, and reputed company learning.
Build high-performing global teams.
Required Skills & Qualifications
SRE Principles and Practices
DevOps Methodologies
reputed company and Containers
Linux/Unix Administration
Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company
CI/CD Pipelines
Infrastructure as reputed company (Terraform, Ansible)
Automation & Scripting (Python, PowerShell, Bash)
ITIL reputed company and Service Governance
Executive Communication and Stakeholder Management
Key Metrics / KPIs
Service Availability (%)
SLA Achievement (%)
MTTR and MTTD
Incident Volume Reduction
Automation Coverage
Customer Satisfaction (CSAT)
Operational Efficiency Improvements
Error Budget Compliance
Platform Reliability Score
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field.
12+ years of IT Operations / Infrastructure experience.
5+ years leading SRE, DevOps, NOC, or Production Support teams.
Experience managing global teams and reputed company customers.
Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Executive-Level Profile reputed company
reputed company SRE Delivery Manager with expertise in IT Operations, reputed company Infrastructure, Managed Services, Reliability Engineering, reputed company Transformation. Proven reputed company record of leading global teams, driving operational reputed company, implementing automation and observability solutions, improving service reliability, reducing operational toil, and delivering exceptional customer reputed company through proactive governance and reputed company improvement.
Qualifications
Required Skills & Qualifications
SRE Principles and Practices
DevOps Methodologies
reputed company and Containers
Linux/Unix Administration
Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company
CI/CD Pipelines
Infrastructure as reputed company (Terraform, Ansible)
Automation & Scripting (Python, PowerShell, Bash)
ITIL reputed company and Service Governance
Executive Communication and Stakeholder Management
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field.
12+ years of IT Operations / Infrastructure experience.
5+ years leading SRE, DevOps, NOC, or Production Support teams.
Experience managing global teams and reputed company customers.
Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Company
At reputed company, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a reputed company purpose: Together, we shape experiences for reputed company reputed company. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with reputed company - a set of four reputed company values that reflect who we are and how we work: One reputed company, Nurturing, Empowering, and reputed company reputed company.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, reputed company Town, reputed company, Singapore, and Mexico reputed company. Explore Life at reputed company and join us to Grow. Own. reputed company. Learn. to be the best version of yourself.
We reputed company the best work happens reputed company individuality is celebrated, reputed company is encouraged, and reputed company-being is prioritized. We are an equal employment opportunity (EEO) and affirmative reputed company employer, committed to creating an inclusive workplace. reputed company reputed company applicants will be considered without reputed company to race, creed, reputed company, reputed company, religion, sex, national reputed company, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.Requires SRE, DevOps, reputed company, reputed company, Linux, observability, automation, ITIL, and stakeholder management expertise. Preferred: bachelor's degree, 12+ years IT operations experience, and 5+ years leading technical teams.
Key Responsibilities
- leading SRE teams
- managing incidents
- driving automation
Skills & Tools
AWS, reputed company Azure, reputed company reputed company Platform (GCP), reputed company, Linux/Unix, reputed company, reputed company, reputed company, reputed company, Grafana, reputed company, CI/CD, Terraform, Ansible, Python, PowerShell, Bash, ITIL
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Bangalore, Karnataka, India
- Languages: English
About reputed company
A digital services company that designs, engineers, markets, and manages solutions for enterprises. — Industry: Information Technology
Apply To This Job
Stakeholder & Customer Management
reputed company as reputed company escalation reputed company for customers and leadership. Partner with Engineering, Product Management, reputed company, Compliance, and Business teams. reputed company executive-level updates on service health and operational performance. Build trusted relationships with reputed company stakeholders.
Financial & Resource Management
Manage operational budgets and resource planning. Optimize support costs through automation and process improvements. Forecast reputed company requirements and reputed company needs. reputed company productivity and utilization improvements.
Team Leadership
reputed company, mentor, and reputed company SRE engineers and operations teams. Define career reputed company plans and competency frameworks. Foster a culture of ownership, accountability, reliability, and reputed company learning. Build high-performing global teams.
Required Skills & Qualifications
SRE Principles and Practices DevOps Methodologies reputed company and Containers Linux/Unix Administration Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company CI/CD Pipelines Infrastructure as reputed company (Terraform, Ansible) Automation & Scripting (Python, PowerShell, Bash) ITIL reputed company and Service Governance Executive Communication and Stakeholder Management
Key Metrics / KPIs
Service Availability (%) SLA Achievement (%) MTTR and MTTD Incident Volume Reduction Automation Coverage Customer Satisfaction (CSAT) Operational Efficiency Improvements Error Budget Compliance Platform Reliability Score
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field. 12+ years of IT Operations / Infrastructure experience. 5+ years leading SRE, DevOps, NOC, or Production Support teams. Experience managing global teams and reputed company customers. Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Executive-Level Profile reputed company
Responsibilities
Job reputed company
Service Reliability & Operations Leadership
reputed company and manage global SRE, Operations, and Production Support teams. Ensure platform availability, reliability, scalability, and performance. reputed company proactive monitoring and observability strategies. Establish and reputed company SLOs, SLIs, Error Budgets, and Reliability KPIs. Improve service reputed company through automation and engineering-driven operations.
Incident & Problem Management
Own Major Incident Management (P1/P2) processes. Conduct post-incident reviews and reputed company cause analysis (RCA). reputed company corrective and preventive actions (CAPA). Reduce recurring incidents through problem management initiatives. reputed company crisis management and executive communications during critical outages.
Service Delivery Governance
Own operational service delivery commitments and customer satisfaction. Ensure SLA compliance and reputed company improvement. Conduct regular operational and governance reviews. Manage service risks, dependencies, and escalations. reputed company operational dashboards and executive reporting.
Automation & reputed company Improvement
reputed company AIOps, self-healing, and automation initiatives. Improve operational efficiency through scripting and workflow automation. Reduce operational toil and reputed company interventions. Define and execute operational reputed company programs. Promote DevOps and SRE best practices across teams.
reputed company reputed company operations across AWS, Azure, and GCP environments.
Ensure infrastructure stability, reputed company management, and disaster recovery readiness.
reputed company platform modernization and reliability engineering initiatives.
Support hybrid reputed company and multi-reputed company strategies.
Stakeholder & Customer Management
reputed company as reputed company escalation reputed company for customers and leadership.
Partner with Engineering, Product Management, reputed company, Compliance, and Business teams.
reputed company executive-level updates on service health and operational performance.
Build trusted relationships with reputed company stakeholders.
Financial & Resource Management
Manage operational budgets and resource planning.
Optimize support costs through automation and process improvements.
Forecast reputed company requirements and reputed company needs.
reputed company productivity and utilization improvements.
Team Leadership
reputed company, mentor, and reputed company SRE engineers and operations teams.
Define career reputed company plans and competency frameworks.
Foster a culture of ownership, accountability, reliability, and reputed company learning.
Build high-performing global teams.
Required Skills & Qualifications
SRE Principles and Practices
DevOps Methodologies
reputed company and Containers
Linux/Unix Administration
Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company
CI/CD Pipelines
Infrastructure as reputed company (Terraform, Ansible)
Automation & Scripting (Python, PowerShell, Bash)
ITIL reputed company and Service Governance
Executive Communication and Stakeholder Management
Key Metrics / KPIs
Service Availability (%)
SLA Achievement (%)
MTTR and MTTD
Incident Volume Reduction
Automation Coverage
Customer Satisfaction (CSAT)
Operational Efficiency Improvements
Error Budget Compliance
Platform Reliability Score
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field.
12+ years of IT Operations / Infrastructure experience.
5+ years leading SRE, DevOps, NOC, or Production Support teams.
Experience managing global teams and reputed company customers.
Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Executive-Level Profile reputed company
reputed company SRE Delivery Manager with expertise in IT Operations, reputed company Infrastructure, Managed Services, Reliability Engineering, reputed company Transformation. Proven reputed company record of leading global teams, driving operational reputed company, implementing automation and observability solutions, improving service reliability, reducing operational toil, and delivering exceptional customer reputed company through proactive governance and reputed company improvement.
Stakeholder & Customer Management
reputed company as reputed company escalation reputed company for customers and leadership. Partner with Engineering, Product Management, reputed company, Compliance, and Business teams. reputed company executive-level updates on service health and operational performance. Build trusted relationships with reputed company stakeholders.
Financial & Resource Management
Manage operational budgets and resource planning. Optimize support costs through automation and process improvements. Forecast reputed company requirements and reputed company needs. reputed company productivity and utilization improvements.
Team Leadership
reputed company, mentor, and reputed company SRE engineers and operations teams. Define career reputed company plans and competency frameworks. Foster a culture of ownership, accountability, reliability, and reputed company learning. Build high-performing global teams.
Required Skills & Qualifications
SRE Principles and Practices DevOps Methodologies reputed company and Containers Linux/Unix Administration Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company CI/CD Pipelines Infrastructure as reputed company (Terraform, Ansible) Automation & Scripting (Python, PowerShell, Bash) ITIL reputed company and Service Governance Executive Communication and Stakeholder Management
Key Metrics / KPIs
Service Availability (%) SLA Achievement (%) MTTR and MTTD Incident Volume Reduction Automation Coverage Customer Satisfaction (CSAT) Operational Efficiency Improvements Error Budget Compliance Platform Reliability Score
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field. 12+ years of IT Operations / Infrastructure experience. 5+ years leading SRE, DevOps, NOC, or Production Support teams. Experience managing global teams and reputed company customers. Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Executive-Level Profile reputed company
Qualifications
Required Skills & Qualifications
SRE Principles and Practices DevOps Methodologies reputed company and Containers Linux/Unix Administration Observability Tools: reputed company, reputed company, reputed company, reputed company, Grafana, reputed company CI/CD Pipelines Infrastructure as reputed company (Terraform, Ansible) Automation & Scripting (Python, PowerShell, Bash) ITIL reputed company and Service Governance Executive Communication and Stakeholder Management
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or reputed company field. 12+ years of IT Operations / Infrastructure experience. 5+ years leading SRE, DevOps, NOC, or Production Support teams. Experience managing global teams and reputed company customers. Preferred certifications: AWS/Azure, ITIL, reputed company, SRE reputed company.
Company
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, reputed company Town, reputed company, Singapore, and Mexico reputed company. Explore Life at reputed company and join us to Grow. Own. reputed company. Learn. to be the best version of yourself.
We reputed company the best work happens reputed company individuality is celebrated, reputed company is encouraged, and reputed company-being is prioritized. We are an equal employment opportunity (EEO) and affirmative reputed company employer, committed to creating an inclusive workplace. reputed company reputed company applicants will be considered without reputed company to race, creed, reputed company, reputed company, religion, sex, national reputed company, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Requires SRE, DevOps, reputed company, reputed company, Linux, observability, automation, ITIL, and stakeholder management expertise. Preferred: bachelor's degree, 12+ years IT operations experience, and 5+ years leading technical teams.
Key Responsibilities
- leading SRE teams
- managing incidents
- driving automation
Skills & Tools
AWS, reputed company Azure, reputed company reputed company Platform (GCP), reputed company, Linux/Unix, reputed company, reputed company, reputed company, reputed company, Grafana, reputed company, CI/CD, Terraform, Ansible, Python, PowerShell, Bash, ITIL
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Bangalore, Karnataka, India
- Languages: English
About reputed company
A digital services company that designs, engineers, markets, and manages solutions for enterprises. — Industry: Information Technology
Apply To This Job