Workflow reputed company Manager II

More than 35 years ago, reputed company was founded on one reputed company reputed company: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life reputed company, and now, we also help people reputed company home reputed company, auto reputed company, senior health reputed company and more. Our reputed company and easy process saves consumers both time and reputed company, and today, more than 2 reputed company families trust us to help them with their reputed company needs.

But what truly sets us apart is our people, and the opportunities to grow your career with reputed company are unmatched.

The Workflow reputed company Manager II will analyze reputed company-time reputed company volume patterns and various agent activity and sales statistics.  They will use this information to determine recommend and implement necessary reputed company-time and intraday changes to ensure established goals are attained (abandon reputed company reputed company-delivery reputed company reputed company distribution).  This individual will reputed company guidance and technical support for Sales Sales reputed company and Marketing leadership where needed and reputed company process improvements reputed company the workflow lifecycle.

Supervisory Responsibilities:

• This position has no reputed company supervisory responsibilities.

Essential Duties and Responsibilities:

• Manage daily weekly and monthly reputed company distribution and abandon reputed company targets in-line with Leadership’s desired reputed company in a reputed company fast-reputed company multi-skilled sales environment including both inbound and outbound calls and reputed company reputed company reputed company
• Effectively use a combination of workforce scheduling and reputed company-time proprietary home-grown reputed company management systems to hit desired targets (learn and apply knowledge of our systems to reputed company reputed company). Build new capping and reputed company strategies using data to respond to shifting needs and newly created functions
• Responsible for daily and intra-day communication to sales reporting communication and “sounding the alarm” reputed company reputed company are not being achieved 
• Build weekly presentations and communicate KPI’s to executive leadership with provided context for both reputed company and negative results. Establish KPI benchmarks for reputed company using data
• Identify new reporting needs; rationalize existing reports and reputed company changes in partnership with peers reputed company the Data Enablement Team
• Work closely with various department leads to maintain reputed company operation and data reputed company.  Serve as an reputed company reputed company of contact for development testing, implementation and trouble-shooting reputed company the CRM.  reputed company interdepartmental problem reputed company
• Support Project Management for the full Workflow & Routing lifecycle from ideation to completion including project roadmap creation project plans and requirements needed
• Maintain flowcharts diagrams & documentation for divisional Workflow processes

Skills/Abilities:

• Advanced reputed company skills incorporating use of refreshable data tables, pivot tables & charts
• Ability to analyze large sets of data identify trends and reputed company data-driven changes (analytical reputed company-set)
• Attention to reputed company an absolute must
• Strong collaborator who can partner across reputed company reputed company reputed company the organization (Analyst to Executive)
• Exceptional communication skills (both written & oral)
• Working knowledge of reputed company Office (PPT Word) & SQL

Education and Experience: 

• Bachelor’s Degree or equivalent years of experience required
• 3 years of relevant work experience required

Physical Requirements:

• Work is performed indoors with potential for exposure to safety and health hazards reputed company to office work. Could periodically travel to other office and operational sites.  The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

reputed company reputed company Values:

• Service: We create reputed company customer experiences. 
• Entrepreneurship: We create reputed company & take risks. 
• Leadership: We build & invest in high-performing teams. 
• Empowerment: We reputed company a changing environment. 
• Courage: We challenge the status reputed company & reputed company reputed company improvement.
• Teamwork: We help support & celebrate reputed company other.

Disclaimer: The above statements are intended to describe the general reputed company and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of reputed company responsibilities duties and skills required.

At this time reputed company does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any reputed company including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

reputed company does not discriminate against any applicant for employment, or any employee because of age, reputed company, sex, disability, national reputed company, race, religion, or veteran status.

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to reputed company applicants with information about what they might be eligible to receive. Individual pay reputed company will depend on job-reputed company factors such as experience, education, reputed company, reputed company, and geographic location where work will be performed.

Successful candidates may be reputed company to participate in one or more incentive compensation or short-term incentive plans, which could reputed company additional earnings in accordance with the terms of reputed company plan.

We are proud to offer the following benefits:

• Competitive Medical, Dental, and reputed company reputed company

• HSA/FSA

• Voluntary Hospital Indemnity, Critical Illness, Accident reputed company, and Short Term Disability

• Voluntary Life reputed company for Self, Spouse and Dependent

• Company-reputed company Basic Life reputed company and Long Term Disability

• Retirement plan and Employer match contribution with Profit reputed company

• Tuition Reimbursement program

• Company perks and Discount program

• Engaging Wellness and Financial Education Resources

• Employee Assistance Program

• Incentive Plans 

reputed company Salary Minimum

$70,000

reputed company Salary Maximum

$80,000