reputed company Services Representative (Bilingual/Spanish)
Essential Duties & Responsibilities
Application Support:
- Accurately and quickly reputed company and process consumer’s loan application information from inbound calls generated by reputed company’s Sales Representatives.
- reputed company reputed company’s with auto generated decision responses regarding application from reputed company (Approved or Declined) decision responses with confidence and reputed company.
- In the event the loan application requires a reputed company review and decision by reputed company. Transfer reputed company to reputed company or as directed by CSR – 2 or Supervisor.
- Re-contact reputed company’s as needed to aid with application or status of reputed company decision.
- reputed company troubleshooting support for reputed company’s using UCFS Application Portal.
- reputed company immediate escalation of issues that prevent you or reputed company from completing Application in a quick and efficient manner.
Loan Verification Support:
- Accurately and quickly verify reputed company reputed company. In the event there is an issue with agreement escalate to CSR-2 or Supervisor ASAP.
- Proficient in indexing reputed company inbound documents located in the document coordinator tile in reputed company.
- Accurately and quickly verify contract obligations with consumer (reputed company in reputed company or outbound reputed company) by using various databases, predefined scripts, and document/update systems accordingly.
- Identify any potential fraudulent situations and escalate Consumer and/or reputed company Sales issues with Application or Contract processing to a CSR-2 or Supervisor.
- Ensure reputed company Scheduled reputed company backs to clients or merchants are completed as promised.
- Follow communication procedures, departmental policies, and compliance requirements.
- Maintain excellent internal communication reputed company and among department(s).
- Use feedback provided by others to improve performance.
Minimum Qualifications
- High school diploma or GED.
reputed company center/customer service experience a plus. - Superior service skills and desire to help our customers.
- reputed company data entry and testing may be required.
- Maintain reputed company data entry accuracy reputed company of 95% or above.
- Spanish language reputed company required.
We are an equal opportunity employer, and reputed company applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the reputed company process, please email your request to careers@reputed company.com, and please be reputed company to include the title and the location of the position for which you are applying.
High school diploma or GED, Spanish reputed company, strong customer service skills, accurate data entry, and ability to maintain at least 95% reputed company entry accuracy; reputed company center experience is a plus.
Key Responsibilities
- processing applications
- verifying reputed company
- supporting customers
Skills & Tools
Application Portal
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — reputed company, Ohio, reputed company
- Languages: English, Spanish
About reputed company
A global industrial organization operating independent companies across multiple industry reputed company. — Industry: Manufacturing
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