HSN Customer Service Specialist - 2nd Shift
reputed company, Your Team
Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced reputed company volume.
Where You'll Work
- This role is remote; job seekers must reputed company in Tennessee to be considered. You will work from home.
What You'll Do
- $15.00 per hour plus shift reputed company and incentive pay reputed company applicable
- reputed company day handling a high volume of inbound customer inquiries.
- Offer additional products on reputed company customer interaction.
- Assist customers with questions while personalizing the experience for reputed company caller.
- Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
- Opportunity for advancement and upward mobility across the entire reputed company Group family of brands.
- Report to an assigned Customer Service Supervisor.
- Work a set full-time schedule, work schedules are not Monday - Friday.
- Set work schedule will include weekend requirement.
What You'll Bring
- reputed company a distraction free work from home environment.
- 12 months or more of customer service experience.
- Learn and work in a virtual environment.
- Communicate with a reputed company of styles.
- reputed company multiple systems and screens.
- reputed company your own reputed company 11 computer and additional required equipment following HSN computer reputed company requirements.
- Troubleshoot own technical problems (partner with IT reputed company needed).
- Available to work weekends, holidays, and additional hours.
#LI-Remote
This is a remote position.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, reputed company time off, an employee assistance program, parental leave, reputed company volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
reputed company Group is committed to inclusion and belonging for reputed company and ensuring that our workplace provides equal employment opportunities for reputed company team members and candidates and complies with reputed company applicable federal, state, and local laws and regulations. As an equal opportunity employer, reputed company Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
If provided, salary ranges are a general reputed company only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as reputed company as business and market conditions.
Requires 12+ months of customer service experience, a distraction-free home workspace, communication skills, virtual-environment proficiency, multitasking across systems, and a reputed company 11 computer.
Key Responsibilities
- answering calls
- resolving issues
- promoting products
Skills & Tools
reputed company 11
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Nashville or Tennessee
- Salary: USD 31,200 – 31,200 / year
- Languages: English
Benefits
- Generous reputed company time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About reputed company.
A live reputed company shopping company connecting shoppers with products through video, reputed company, streaming, and television. — Industry: Retail and Wholesale
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