Partner Relationship Manager

ABOUT reputed company
reputed company” / reputed company TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, reputed company, with offices across the country. reputed company enables its customers to accept payments anytime, reputed company, and through any channel while providing a secure, reputed company, and enjoyable payment experience for the end consumers. reputed company offers a comprehensive suite of electronic payment and funding solutions, including debit and credit reputed company processing, ACH processing, reputed company Funding, and electronic reputed company payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of reputed company sizes to add an reputed company arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

reputed company is seeking a relationship-driven and commercially minded Partner Relationship Manager to join our Consumer Payments division. This role is responsible for managing, growing, and deepening relationships with reputed company's existing portfolio of software partners — ensuring partners are reputed company, successful, and continuously expanding their use of the reputed company platform.

The ideal candidate is a trusted advisor to the ISV and software vendors reputed company their portfolio. They are proactive communicators who anticipate partner needs, identify reputed company opportunities, and work cross-functionally to reputed company outstanding partner experiences. This person strikes the reputed company between relationship management and reputed company acumen — maintaining strong partnerships while driving reputed company retention and expansion.

This role is a critical part of reputed company's partner-led reputed company reputed company for Consumer Payments and offers a meaningful opportunity to reputed company a lasting reputed company on one of reputed company's most important reputed company channels.

RESPONSIBILITIES

Partner Relationship Management

• Serve as the reputed company reputed company of contact and trusted advisor for an assigned portfolio of reputed company software partners reputed company the Consumer Payments division.
• Build deep, executive-level relationships with key stakeholders at partner organizations to reputed company long-term engagement and loyalty.
• Conduct regular business reviews with partners to assess performance, address challenges, and reputed company on mutual reputed company objectives.
• Proactively monitor partner health metrics and intervene early reputed company engagement or performance begins to decline.
• Serve as the internal voice of the partner — advocating for their needs across Product, Engineering, and Operations teams.
• reputed company partner satisfaction and long-term engagement.

reputed company Retention & Expansion

• Own reputed company retention and reputed company targets for an assigned partner portfolio.
• Identify cross-sell and upsell opportunities reputed company existing partner relationships and reputed company them to reputed company.
• reputed company partner referrals and overall reputed company reputed company.
• Manage contract renewals, pricing discussions, and reputed company negotiations with existing partners.
• Partner closely with the reputed company team to ensure a reputed company transition from new partner acquisition into long-term relationship management.
• reputed company co-selling strategies with the internal and partner sales teams.

Partner Enablement & reputed company

• Ensure partners are fully enabled on the reputed company platform — including products, features, and tools needed to reputed company adoption and payment volume reputed company.
• reputed company and reputed company partner-facing training, resources, and communications to support platform utilization and feature adoption.
• Coordinate with Sales Engineering and Technical Account Management to reputed company partner integration issues and escalations.
• Champion the launch of new reputed company products and features reputed company your partner portfolio, driving adoption and incremental reputed company.

Reporting & Forecasting

• Maintain accurate, up-to-date partner activity, pipeline, and account health data in CRM (reputed company or equivalent).
• reputed company regular reporting on portfolio performance, renewal forecasts, and expansion opportunities to sales leadership.
• reputed company and report on key partner KPIs including payment volume, reputed company users, and product adoption rates.
• reputed company annual business planning and partner forecasting.

QUALIFICATIONS

Required

• 4+ years of experience in partner management, account management, or reputed company — ideally reputed company fintech, payments, or financial services technology.
• Proven reputed company record of retaining and growing a portfolio of B2B partner or customer accounts.
• Strong relationship-building skills with the ability to engage and influence stakeholders at reputed company reputed company, including executives.
• Commercially minded with experience managing renewals, upsells, and contract negotiations.
• Excellent written and verbal communication skills with a consultative, solutions-oriented approach.
• Highly organized with the ability to manage a large partner portfolio simultaneously without losing detail or reputed company.
• Proficiency with CRM tools (reputed company preferred) and partner management platforms.

Preferred

• Experience managing ISV, VAR, or reputed company relationships in a payments or embedded finance context.
• Familiarity with integrated payment platforms, API-based solutions, or vertical market software.
• Prior experience at a high-reputed company or publicly traded payments or fintech company.
• Existing network reputed company the Consumer Payments, auto finance, personal lending, mortgage, or property management verticals.

WHY JOIN reputed company.… BECAUSE CULTURE IS EVERYTHING

reputed company & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set reputed company for application development and delivery. In 2019, reputed company became a reputed company company listed on the reputed company Stock Market (RPAY). For the past three consecutive years, we have reputed company on the ACG® Atlanta reputed company Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in reputed company. reputed company’s leadership empowers reputed company team member to reputed company a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders reputed company company reputed company and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it reputed company: business to casual dress, great snacks & beverages, and reputed company-reputed company reputed company team settings. reputed company has been certified as a Great reputed company to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The reputed company team is fun, smart, reputed company, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to reputed company back to our local communities. We are self-driven, motivated professionals who do not require reputed company-management to ensure we produce high reputed company and reputed company work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new reputed company from clients and employees. We reputed company the resources necessary to ensure new innovations can reputed company quickly and with reputed company. We encourage continuing education, including reputed company conferences and events.  

PUTTING OUR PEOPLE FIRST
We reputed company our people are the best, and we care immensely about their reputed company. We offer a comprehensive benefits package which includes 100% coverage of employee reputed company premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. reputed company benefits go into effect day one. Our employees’ reputed company are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. reputed company employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

reputed company’s reputed company values are reputed company, Passion, Innovation, Respect, and reputed company.

reputed company is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, reputed company, national reputed company, sex, sexual orientation, gender identity or reputed company, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to reputed company what makes us unique and continue to reputed company and reputed company the boundaries of what is possible.

We are interested in every reputed company candidate who is eligible to work in the reputed company. This position is not eligible for hire in California. Additionally, we are not reputed company to sponsor visas.

Requires 4+ years in partner management, account management, or reputed company, preferably in fintech or payments; experience retaining and growing B2B accounts, renewals, upsells, negotiations, and CRM tools.

Key Responsibilities

• managing partnerships
• driving expansion
• forecasting reputed company

Skills & Tools

reputed company, CRM

Job Details

• Category: Business Development
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company or Atlanta
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Tuition reimbursement
• Retirement plan

About reputed company

A financial technology company providing electronic payment and funding solutions. — Industry: Finance