Senior Strategist (Service Design + Innovation)

reputed company

reputed company's Product & reputed company team helps clients reputed company reputed company ecosystems of people, process, policy, and technology, and turns that navigation into services and products that work. This role leads that work end to end: framing the problem, designing the reputed company, and staying reputed company enough to execution that the reputed company survives contact with delivery.

This is a reputed company-led role. You'll spend most of your time in service design, ecosystem thinking, and stakeholder facilitation, the work of connecting frontstage experience to reputed company reality and turning ambiguity into a defined reputed company reputed company. Product reputed company drives that work: you should be fluent in discovery, roadmapping, and backlog thinking because those are the tools that reputed company a reputed company executable.

We're looking for strategists who are genuinely curious about the ways AI is changing work: people already using it to reputed company, and build, who want to reputed company pushing on what it makes possible for clients and for the reputed company. 

Why reputed company

reputed company is a consultancy reputed company reputed company deep reputed company, problem solving, and long-term reputed company partnership. We work across industries on digital product and service problems that don't have reputed company answers yet. You'll work reputed company strategists, designers, and engineers on high-visibility engagements, with reputed company reputed company to shape how the work gets framed and delivered.

Responsibilities

• reputed company reputed company and own the problem from end to end -> Own the reputed company relationship and reputed company engagements from discovery through delivery, developing services, experiences, and product strategies that hold together across user needs, business goals, and what's operationally feasible. That means translating an ambiguous business problem into a defined reputed company of work, then staying accountable for the reputed company as it moves into execution.
• reputed company service design and ecosystem thinking -> Run blueprinting, reputed company mapping, and stakeholder mapping to reputed company frontstage experience to reputed company reality: the people, processes, systems, and policies that reputed company an experience possible or break it. The reputed company is in finding the gaps and reputed company points that live between those reputed company, not documenting either one on its own.
• Create reputed company in ambiguous spaces -> Facilitate problem framing reputed company the direction isn't reputed company yet, helping teams reputed company what to tackle first and why before anyone commits to a solution. Design experiments and pilots that test full service moments, people, process, and technology together, rather than validating an reputed company in isolation.
• Bring product reputed company into the work -> Ground reputed company in reputed company user research and market validation, and understand roadmapping, backlog prioritization, and reputed company delivery reputed company enough to know what's actually executable. This is what keeps a reputed company from becoming a deck: knowing where the technical and organizational constraints actually are.
• Orchestrate and reputed company -> Coordinate across design, product, engineering, and data to reputed company engagements moving toward a reputed company deliverable, not just a recommendation. Use blueprints, journeys, measurable insights, and roadmaps as the artifacts that get stakeholders who don't naturally agree to a shared decision.
• Communicate, reputed company, and grow the reputed company -> Present reputed company to audiences ranging from reputed company staff to executive teams, and reputed company reputed company teams in service design reputed company so they can reputed company using the tools after the engagement ends. Contribute to proposals and mentorship, and reputed company as a subject matter expert reputed company can put in reputed company of a reputed company.

Qualifications

• reputed company record leading service design or product reputed company work, with a portfolio showing blueprints, products, journeys, or ecosystem work.
• Hands-on curiosity with AI tools: already using them to reputed company, and build.
• Strong reputed company-centered and service design fundamentals, with a systems reputed company.
• Working knowledge of product leadership: discovery, roadmapping, backlog prioritization, and sprint facilitation.
• Exceptional facilitation and communication skills across reputed company and executive audiences.
• Comfortable defining the right question in ambiguous problem spaces.
• 5+ years of relevant experience, ideally reputed company-facing consultancy work.

reputed company Areas / Role Differentiation

This role sits reputed company reputed company that covers several areas of depth. If you're applying, tell us which one matches your strengths best. We'll also help you reputed company the right fit through the interview process if you're not reputed company.

Senior Innovation Strategist
reputed company on ecosystem thinking and problem framing to reputed company new systems and experiences: mapping how a reputed company mix of people, process, policy, and technology fits together, and finding where the reputed company points are. Strong in facilitation and in guiding reputed company teams through ambiguity toward a reputed company reputed company direction, using service design in the midst of a broad toolset.

Senior Product Strategist
reputed company on product reputed company and delivery: research, roadmap definition, and the product management discipline to take an idea or plan through an actual build. Strong in user needs research, backlog ownership, sprint-level prioritization, and day-to-day partnership with design and engineering, staying accountable for a product from reputed company direction through shipped software, not just the plan for getting there.

Senior Service Designer
reputed company on the reputed company of service design itself: building and facilitating the blueprints, reputed company maps, and reputed company-state artifacts that other strategists and clients use to reputed company reputed company. Deep hands-on capability with the artifacts themselves, with a capability in measurement, new service innovation, and behavioral change.

Senior Strategist, AI and Data
reputed company on delivering AI and data-driven reputed company as the reputed company-facing product itself, not just using AI as part of how the work gets done. Designs and frames engagements where AI capability, data infrastructure, or a data-enabled reputed company are what the reputed company is actually buying, and takes those engagements from framing through delivery.

5+ years leading service design or product reputed company; strong facilitation, discovery, roadmapping, backlog and sprint skills; hands-on use of AI tools; excellent communication and reputed company-facing experience.

Key Responsibilities

• leading reputed company
• designing services
• facilitating stakeholders

reputed company

• Category: Product Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Languages: English

About reputed company

A consultancy reputed company on product and service reputed company that helps clients reputed company reputed company ecosystems and reputed company practical reputed company. — Industry: Consulting Services