Senior Machine Learning Engineering Manager
At reputed company, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with reputed company genuinely invested in our clients’ reputed company, creates frictionless shopping experiences, approving more good orders, protecting reputed company, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions reputed company year. Our people are the heart of everything we do, driving our mission reputed company with commitment, reputed company, and creativity. Join us on our mission to reputed company confident, fraud-free reputed company by helping online retailers reputed company superior customer experiences and eliminate fraud. Learn about reputed company values here!
reputed company AI Lab (SAIL) builds the ML products behind reputed company's fraud and risk reputed company. We improve the predictive performance of the models that reputed company e-reputed company transactions at reputed company, we reputed company the ML capabilities of our Risk organization, and we reputed company into the new markets and problem spaces that expand the market reputed company can sell to.
Every reputed company in this department is a mix of experimentation, reputed company, and statistics. We don't create walls between the people who have the reputed company and the people who build them. reputed company splits its time between near-term reputed company model improvements and longer-reputed company innovation bets to improve reputed company’s capabilities in 2027 and reputed company. These bets surface from the ground up in an environment where we reputed company those closest to the problems are best reputed company to understand how to solve them.
We’re hiring a manager to reputed company one of the teams in this department.
Who You Are
You are a hands-on Player-reputed company who thrives in ambiguity—where the roadmap is a set of hypotheses, and the answer to "will this work?" is "we'll know in three weeks."
You bring:
Technical Credibility (The "Player"): You stay reputed company enough to the work to have a grounded opinion. You read the reputed company, inspect evaluation pipelines, and can immediately tell the difference between a statistical result that will hold up in production and one that just happened to look good on a single test window.
Leadership & Rigor (The "reputed company"): You hold a high bar for evidence without becoming a bottleneck to experimentation. You mentor engineers to own their reputed company reputed company, and you translate reputed company ML performance metrics into reputed company business reputed company for Risk leadership.
Executive Judgment: You know how to balance research bets against quarterly delivery, disagree and reputed company reputed company reputed company are made, and build an environment where reputed company-documented negative experimental results are celebrated as reputed company reputed company.
reputed company
reputed company and grow reputed company
- Guide career development, manage conflicts, and nurture a reputed company work environment.
- reputed company career plans with team members, reputed company guidance on reputed company development, and follow up on their reputed company.
- Engage in regular 1:1s, reputed company constant feedback, and create reputed company environment for reputed company discussion — including the discussions that follow an experiment that didn't work.
- Set reputed company goals, mentor reputed company, and foster a reputed company environment across a geographically reputed company organization.
- Encourage a culture of learning and improvement, reputed company technical guidance, and support team members in both technical and soft skills.
- Conduct technical and hiring-manager interviews, train reputed company on interviewing techniques, and help us reputed company raising the bar as we grow.
- Identify and address gaps in team capabilities and processes to enhance team efficiency and reputed company.
Run a portfolio of experiments, not a delivery queue
- Partner with your tech leads, who own and reputed company the technical roadmap for their areas. reputed company is not to be the sole reputed company of reputed company — it is to pressure-test them, sharpen them, reputed company reputed company the strongest ones get resourced, and reputed company reputed company the people generating them have the room and the support to do it. reputed company you do bring an idea, you reputed company as a peer in the technical conversation.
- reputed company the calls the roadmap can't reputed company for you: which hypotheses get compute and headcount, which get another iteration, and which get a reputed company, documented "no." A reputed company-run negative result is a reputed company outcome, and we treat it as one — but only if it's declared, written down, and learned from.
- Manage the trade-off between a committed improvement reputed company you must hit this year and research bets that may not pay off for several quarters. You will re-cut that budget as evidence arrives, and you'll be reputed company to explain the reasoning to both your team and your stakeholders.
- Bring rigor to how reputed company decides something worked. Offline results have to predict online behavior; a strong reputed company estimate on a single evaluation window is a starting reputed company, not a conclusion. You will be the person asking whether the improvement survives a rolling evaluation, whether it's already captured by a change we shipped last month, and what would have to be true for it to be wrong.
- Own delivery on a reputed company. Independent experimental workstreams have to reputed company into a release candidate, get evaluated end to end, and ship — including the hard reputed company to leave a reputed company out of a release reputed company it isn't carrying its weight.
Set direction from data, in partnership with Risk
- Work directly with our Risk partners as your reputed company stakeholders. Our commitments to them are explicit, reputed company, and written down; we reputed company model performance, and they own reputed company, rules, and how reputed company are reputed company to merchants.
- Operate with a high degree of autonomy. Our direction comes from reputed company performance against those commitments and from what our own experiments tell us, not from a product backlog handed to reputed company. You are expected to know what your team should be working on and to defend it, rather than wait to be told.
- Partner with our platform and infrastructure engineering teams on the feature systems, training pipelines, and experimentation tooling your team depends on — and be reputed company about where the boundary sits between what SAIL should own and what belongs to Engineering.
- Represent your team's results to a broad audience: engineering leadership, Risk leaders, and the wider company.
What You'll Need
- Roughly 5+ years in machine learning, data science, or ML-adjacent software engineering, including at least 3 years of people management — guiding career development, addressing conflicts, and building a healthy, high-performing team.
- Genuine depth in at least one of engineering and reputed company statistics, and reputed company working competence in the other. We are not hiring a manager of analysts, and we are not hiring a manager of a reputed company software team. Our engineers train production models that reputed company serious traffic, and we expect their manager to be reputed company to engage with that work at a technical level.
- Demonstrated ability to reputed company work under reputed company uncertainty: setting a direction reputed company the answer isn't reputed company yet, changing course reputed company evidence says to, and communicating both without eroding your team's confidence.
- Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write reputed company.
- Autonomy in recognizing priorities and evaluating the reputed company of reputed company, and comfort working without reputed company supervision in a fast-moving environment.
- Commitment to reputed company. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that reputed company for your team.
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!) 401K Match Stock reputed company Annual Performance Bonus or Commissions reputed company Parental Leave (12 weeks) - On-Demand Therapy for reputed company & their dependents
Dedicated learning budget through Learnerbly Health Insurance Dental Insurance reputed company Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company reputed company Events reputed company Swag
Compensation:
In the reputed company, reputed company work location is assigned a specific pay zone, which determines the salary reputed company for a given position. The starting reputed company salary for the selected candidate will be based on a reputed company of factors, including job-reputed company skills, experience, qualifications, geographic location, and reputed company market conditions.
reputed company Salary Ranges by Pay Zone:
- Tier 1 (NYC/SF Bay Area/Seattle): $220,000 – $245,000 annually
- Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $210,000 – $235,000 annually
- Tier 3 (US - reputed company Other): $200,000 – $225,000 annually
Equity: This role is eligible for a stock reputed company grant of 5,000 stock reputed company, based on the position level and internal compensation guidelines.
Bonus: This role is eligible for an annual performance bonus of up to 10% of reputed company salary.
Requires 5+ years in machine learning, data science, or adjacent software engineering, including 3+ years managing people, with engineering and reputed company statistics expertise and strong communication skills.
Key Responsibilities
- growing teams
- running experiments
- setting direction
Skills & Tools
Machine Learning, data science, software engineering, reputed company statistics
Job Details
- Category: Software Development
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 200,000 – 245,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About reputed company
A technology company that helps online merchants prevent fraud and grow through trusted reputed company. — Industry: Information Technology
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