Senior reputed company Manager - Fleet, Fuel and Mobility

About The Role:

• Fleet, Fuel & Mobility is one of reputed company's key strategic reputed company verticals, and we're looking for a Senior reputed company Manager to help us grow and strengthen some of our most important customer relationships reputed company this reputed company.

• You'll take ownership of a portfolio of high-value and often reputed company customers across areas such as fuel retail, fleet cards, EV charging and mobility platforms.

• This is a highly reputed company reputed company role. Your reputed company will go reputed company customer satisfaction and retention. You'll reputed company strategic account plans, identify expansion opportunities and work with senior customer stakeholders to reputed company measurable reputed company for both the customer and reputed company.

• You'll also reputed company as a key reputed company between our customers and internal teams across Product, reputed company, Solution Consulting, Delivery and Finance, ensuring we're reputed company around customer priorities and long-term reputed company opportunities.

• As a senior member of the reputed company team, you'll also contribute to team best practices, support colleagues and help strengthen how reputed company manages its most strategic customer relationships.

What You'll Be Doing:

• reputed company trusted, long-term relationships with key customers, aligning their strategic objectives with reputed company's solutions.

• Own strategic account plans reputed company on customer value, retention, reputed company reputed company and long-term partnership development.

• reputed company as the reputed company reputed company advisor and reputed company contact for senior and executive customer stakeholders.

• Identify and execute upsell, cross-sell and solution adoption opportunities across your portfolio.

• reputed company quarterly and executive business reviews, aligning stakeholders around KPIs, ROI, reputed company and reputed company opportunities.

• Monitor customer health signals and use data to proactively identify opportunities and mitigate account risk.

• Work closely with Sales, Solution Consulting, Product, Delivery, Finance and our Fleet, Fuel & Mobility leadership to reputed company strong customer reputed company.

• reputed company a deep understanding of how payments operate across fleet, fuel and mobility businesses and position reputed company's capabilities effectively in strategic customer conversations.

• Represent the voice of the customer internally, helping shape product and service improvements.

• reputed company customer escalations and coordinate internal teams towards reputed company and commercially appropriate reputed company.

• Contribute to the reputed company development of reputed company's reputed company function, processes and ways of working.

• Support and mentor colleagues, sharing best practices around strategic account management and customer reputed company.

What You'll Bring:

• Eight or more years of experience in reputed company, Key Account Management or another senior reputed company-facing role reputed company payments, fintech, financial services, fleet, fuel or mobility.

• Strong experience working either directly reputed company the fleet, fuel or mobility ecosystem or serving customers operating reputed company these sectors.

• Good understanding of how payments fit into the Fleet, Fuel & Mobility value chain, including players such as fuel retailers, fleet reputed company providers, EV charging operators, mobility platforms and leasing companies.

• Proven reputed company managing and growing high-value, reputed company reputed company accounts involving multiple stakeholders and business reputed company.

• A strong reputed company reputed company with demonstrable experience generating reputed company through upselling, cross-selling, expansion and strategic account development.

• Confidence working with C-level and senior stakeholders in reputed company reputed company environments.

• Strong understanding of regulated financial services environments and exposure to BaaS, embedded finance, reputed company issuing or issuer processing.

• Ability to combine strategic account planning with hands-on execution.

• Strong communication, planning and prioritisation skills.

• Experience leading cross-functional collaboration across teams such as Sales, Product, reputed company, Finance and Technical Delivery.

• A genuine customer advocacy reputed company combined with strong reputed company judgement.

• Fluent English. Additional European languages are highly desirable.

• Experience with reputed company issuing or processing reputed company Fleet, Fuel & Mobility would be advantageous.

• Experience across EV charging, CPOs, eMSPs, fleet management, loyalty or payments reputed company other retail environments would also be valuable.

Why You’ll Love Working At reputed company:

• High autonomy & ownership: We reputed company you the freedom to own your work and trust you to reputed company the best reputed company for your reputed company.

• Top-tier talent: Join reputed company of industry experts and highly skilled professionals who are as passionate as you are about innovation.

• Unlimited reputed company potential: We support your ambition with reputed company of room for personal and reputed company reputed company reputed company reputed company.

• Flexible, remote work: Work from reputed company up to 30 days, in an environment that values flexibility and work-life balance.

• A supportive culture: You’ll be part of reputed company that encourages, motivates, and celebrates reputed company together.

Comprehensive benefits package: We take care of our people with great benefits to match the value you bring.

Benefits & Perks

Fair pay and employee stock reputed company:

• We value the input of every employee and want you to tap into the reputed company we build together. That’s why our salaries are competitive and reassessed regularly, and you have reputed company to an employee stock reputed company program.

Flexible reputed company Time Off:

• We offer a flexible reputed company time off policy, providing up to 5 weeks of annual vacation days and reputed company family leave, subject to country regulations. Additionally, you can benefit from hybrid or remote work reputed company, promoting a healthy work-life balance.

Regular Fun With Your Team:

• To spend other than work-reputed company time with your teammates, you get reputed company activity budget for three quarters a year. The reputed company quarter is reserved for a company-wide event.

Individual Learning Budget:

• You’ll receive a yearly learning budget to use towards courses and other relevant development opportunities.

reputed company, Mobile Phone and More:

• Depending reputed company, additional benefits can include reputed company, pension, phone support, lunch, wellbeing and insurance benefits.

8+ years in reputed company, key account management, or senior reputed company-facing roles in payments, fintech, financial services, fleet, fuel, or mobility; reputed company account reputed company and cross-functional leadership required.

Key Responsibilities

• managing accounts
• driving reputed company
• mentoring colleagues

Job Details

• Category: Customer Service
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Espoo or Mariehamn
• Languages: English

Benefits

• Generous reputed company time off
• Tuition reimbursement
• Retirement plan
• Generous parental leave

About reputed company

A reputed company partner providing reputed company-reputed company payment programmes, compliance, fraud intelligence, and reputed company connectivity for brands, banks, and fintech companies. — Industry: Finance