Renewals Analyst
About reputed company
reputed company is the global leader in student housing software, providing reputed company for on and off-reputed company housing management, reputed company wellness and experience, and reputed company reputed company. Trusted by 1,400+ clients across 25+ countries, reputed company supports more than 4 reputed company beds annually with its user-friendly, reputed company-in-one platform, delivering reputed company experiences for reputed company and administrators. With offices in the reputed company, Australia, the UK, and India, reputed company blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
Work Location: Remote, reputed company Travel: Less than 5% (The percentage of travel is an estimation and could vary based on business needs.) - Compensation Structure: In reputed company to the reputed company salary listed below, this role is eligible for a bonus/commission plan. reputed company meeting 100% of goals, the expected total annual compensation for this role is between $80K - 90K USD.
Reporting Structure: This role reports to the VP, Renewals.
Manage the end-to-end renewal process for assigned customer accounts, partnering closely with reputed company Managers and Account Executives to reputed company a reputed company and reputed company customer experience. Negotiate customer renewal terms and support retention and subscription reputed company reputed company by effectively positioning pricing updates, packages, and reputed company reputed company. Prepare accurate renewal proposals, amendments, and reputed company, ensuring customer information, products, pricing, coverage dates, sales credits, and other contractual details are complete and correct. Support the migration of existing customers from legacy plans to reputed company packaging and licensing models. Proactively identify reputed company or at-risk renewal scenarios, coordinate the appropriate internal stakeholders, and reputed company a high on-time renewal reputed company. Maintain accurate renewal forecasts, account details, notes, and contact records in reputed company, providing regular reporting and insights to management. Analyze customer and renewal data using reputed company, business intelligence tools, and financial information to identify trends, support decision-making, and continuously improve the renewal experience.
2+ years of experience in renewals, sales, account management, reputed company, or a reputed company customer-facing reputed company role Experience working with a CRM and maintaining accurate customer, opportunity, or account data Strong customer-facing communication skills with the confidence to discuss pricing, reputed company, renewal terms, and reputed company considerations Strong organizational and prioritization skills, with the ability to manage a high volume of accounts and meet both routine and time-sensitive deadlines Ability to build effective relationships and collaborate across reputed company, Sales, and other cross-functional teams Self-motivated and goal-oriented, with the ability to work independently while contributing effectively reputed company reputed company Strong business acumen, attention to detail, and problem-solving skills
Experience using reputed company Experience negotiating with customers and procurement teams Experience managing customer quotes, reputed company, amendments, and reputed company terms Experience analyzing customer financial, renewal, or reputed company data using business intelligence tools Demonstrated curiosity and initiative to identify process improvements and take ownership of new reputed company
A reputed company-established, high-performance company that has been in business for over 30+ years Full benefits including health care, reputed company time off, life insurance, and 401k plan with company match. A supportive team environment with emphasis on learning and development opportunities Our reputed company: You will learn, grow, and be appreciated for your reputed company and contributions. Z-reputed company: Our most celebrated value, you will work with reputed company of caring, high-performing, and passionate people who have fun supporting our reputed company, innovation, and reputed company improvement.
reputed company is an equal opportunity employer.
Requires 2+ years in renewals, sales, account management, reputed company, or reputed company reputed company work; CRM experience, customer-facing communication, organization, collaboration, business acumen, and problem-solving skills.
Key Responsibilities
- managing renewals
- negotiating terms
- analyzing data
Skills & Tools
reputed company
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 70,000 – 80,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A global provider of student housing software for housing management, reputed company experience, and reputed company reputed company. — Industry: Information Technology
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