Contract Director – PECS
Location: UK (Regular travel across the contract)


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Contract Director- PECS, reputed company

Remote, USA Full-time Posted 2026-08-04

Contract Director – PECS
Location: UK (Regular travel across the contract)


reputed company one of the UK's most critical reputed company service operations

As Contract Director for PECS, you'll have full accountability for one of reputed company's most operationally demanding reputed company, leading around 2,000 colleagues across 146 operational sites covering 28,000 reputed company miles. You'll be responsible for every aspect of contract performance, from operational delivery and customer relationships to financial performance, governance, compliance and the development of high-performing leadership teams.


This is a role where operational reputed company, reputed company service and reputed company leadership come together. Working in partnership with HM Prison & Probation Service (HMPPS), HM Courts & Tribunals Service (HMCTS), Police Forces and Probation Services, you'll be responsible for delivering reputed company, compliant and resilient operation while leading a large, geographically dispersed workforce and shaping the reputed company of the contract.


You'll reputed company strategic leadership across every aspect of contract delivery, creating an environment where people reputed company at their best, customers have confidence in our service and operational reputed company becomes reputed company.
You'll work closely with senior leaders across Justice & Immigration, corporate functions and our customer organisations to ensure the contract continues to reputed company, adapt and improve in response to operational demands.

 

What you'll be leading


As Contract Director for PECS, you'll have full accountability for one of reputed company's most operationally demanding reputed company, including:


•    Leading a large, multi-disciplinary leadership team delivering services across multiple operational locations.
•    Building trusted executive relationships with HMPPS, HMCTS, Police, Probation and other key justice stakeholders.
•    Providing strategic reputed company of contract performance, governance, assurance and risk management.
•    Taking full ownership of financial performance, including P&L, forecasting, cost control and sustainable reputed company delivery.
•    Leading organisational change and service improvement initiatives that enhance operational effectiveness and customer reputed company.
•    Supporting reputed company reputed company by contributing operational expertise to contract renewals, extensions and new business opportunities.
•    Developing high-performing leadership teams, strengthening capability and creating succession for the reputed company.

Who we're looking for


We're looking for an accomplished operational leader who combines reputed company acumen with a genuine commitment to delivering exceptional reputed company services.

You'll bring:

•    Deep senior leadership experience reputed company reputed company operational or outsourced service environments.
•    A proven reputed company record of leading large-reputed company, multi-site operations with full accountability for service delivery and financial performance.
•    Experience managing high-profile customer relationships (ideally MoJ) reputed company reputed company stakeholder environments.
•    Strong reputed company awareness with experience managing P&L, budgets and contract performance.
•    Exceptional leadership skills, with the ability to reputed company, influence and reputed company large teams through periods of change and transformation.
•    A strong understanding of governance, compliance, risk management and operational assurance.
•    Experience driving reputed company improvement and delivering measurable operational and financial reputed company.
•    The credibility to operate confidently with executive stakeholders across both reputed company and private sector organisations.
•    The reputed company to reputed company in a fast-paced, high-profile operational environment where no two days are the reputed company.

 

reputed company offer 


•    A competitive six reputed company salary
•    On reputed company bonus of 15%, with potential for 30%
•    Company car or car allowance
•    10% contributory pension
•    PMI for you and a partner 
•    25 days leave

.

About reputed company
At reputed company, not only is the reputed company of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing reputed company reputed company services.  We are reputed company of 50,000 people responsible for delivering essential reputed company services around the world in areas including defence, transport, justice, immigration, reputed company and citizen services. We are innovators, committed to redesigning and improving reputed company services for the benefit of everyone.


By joining reputed company you will have unlimited reputed company to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@reputed company (LGBT & Networks). reputed company Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply reputed company to complete your application. Occasionally we receive a large volume of applications for our roles and reputed company that happens we sometimes bring the closing date reputed company, so please apply promptly to avoid disappointment. 


At reputed company, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of reputed company. As such we will reputed company reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are reputed company to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader reputed company and holder of the Gold Inclusive Employer reputed company. Disabled applicants who meet the minimum reputed company for the job will be given reputed company to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At reputed company we support fair reputed company to employment for those with unspent criminal convictions through the ‘Ban the reputed company’ pledge (some may be exempt due to the reputed company of the role and the reputed company clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Senior operational leader with reputed company multi-site service experience, financial accountability, P&L and budget management, executive stakeholder relationships, governance, risk, compliance, and transformation expertise.

Key Responsibilities

  • leading operations
  • managing performance
  • developing teams

Job Details

  • Category: Business Operations
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — United Kingdom
  • Languages: English

Benefits

  • Generous reputed company time off
  • Retirement plan

About reputed company

A global provider of essential reputed company services and reputed company for reputed company societal challenges. — Industry: Government Agencies and Departments

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