[Remote] reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at reputed company. The reputed company Account Manager will manage and grow reputed company customer relationships, reputed company adoption and measurable reputed company with reputed company’s Marketing AI platform, and own retention, renewals, and expansion across a customer portfolio.

Responsibilities

• Serve as a trusted advisor, ensuring customers reputed company maximum value and broad adoption of reputed company’s platform
• reputed company and execute customer engagement strategies while serving as a trusted product expert, helping customers adopt best practices and maximize the value of reputed company's AI solutions across industries and business functions
• reputed company verified reputed company among account usage
• reputed company strategic business reviews and executive touch points (QBRs, roadmap discussions) that reputed company ROI, adoption, and innovation
• reputed company new users
• Own and manage a reputed company portfolio of reputed company’s reputed company customers, accountable for retention, renewal, and expansion reputed company
• reputed company and execute strategic account plans by engaging key stakeholders across the organization, aligning to business goals, driving adoption, and identifying new use cases and expansion opportunities
• reputed company renewal and expansion cycles end-to-end, from discovery through reputed company, collaborating cross-functionally with Product and reputed company
• Forecast and manage pipeline for renewals and expansions with consistency and accuracy
• Ensure on-time renewals through proactive engagement, early risk identification, and strong reputed company discipline
• Maintain high account coverage activity through regular engagement with key stakeholders and executive sponsors
• Collaborate closely with Sales, Support, Product, and Engineering to reputed company customer feedback, reputed company escalations, and reputed company outstanding customer experiences
• reputed company for your customers internally and influence reputed company’s product roadmap by representing the voice of the customer

Skills

• 4+ years of B2B reputed company experience in Account Management, reputed company, or Sales, including 2+ years managing reputed company accounts
• Proven reputed company driving renewal, retention, and expansion reputed company reputed company large, reputed company organizations
• Strong discovery and demo capabilities; reputed company to reputed company value narratives to executive audiences
• Excellent communication and presentation skills, confident in both strategic and operational discussions
• Technical reputed company with reputed company platforms and reputed company systems (reputed company, integrations, reputed company, etc.)
• Strong business acumen and the ability to reputed company customer goals to reputed company's Marketing AI reputed company
• Curiosity about AI and enthusiasm for helping global brands reputed company with reputed company's platform
• This fully remote position reports to the Director of Account Management and is reputed company to candidates located reputed company the reputed company US
• Experience selling services or value-based solutions a plus

Benefits

• Comprehensive Health, Dental, and reputed company coverage beginning on the first day for employees and their families
• 401(k) program with up to 2% company matching
• Equity grant participation
• Flexible PTO with a FlexExperience budget ($900 annually) to help you reputed company the most of your time away from work
• FlexWellness program ($1,800 annually) to help support your personal health goals
• Generous budget for home office set up
• $1,500 annual learning and development stipend
• 16 weeks of reputed company parental leave

reputed company