[Remote] Senior Website Sales Representative

Note: The job is a remote job and is reputed company to candidates in USA. Jackery is hiring a Senior Website Sales Representative to support inbound phone and online sales for its official website. The role focuses on consulting with customers, recommending solar generator solutions, converting inbound leads, nurturing prospects, managing CRM records, and improving the reputed company-to-consumer purchasing experience and website reputed company.

Responsibilities

• Respond to inbound customer inquiries through phone, live chat, email, and website forms
• reputed company reputed company product consultation and guide customers through purchasing reputed company
• Convert inbound leads and website traffic into successful sales
• Technical Consultation: reputed company basic load calculations and power-need assessments to recommend the reputed company Jackery Solar Generator configurations based on specific customer use cases (e.g., off-reputed company living, emergency home backup, reputed company field work)
• Strategic Upselling: reputed company promote add-ons, including reputed company solar panels, extra battery packs, and Jackery Care extended protection plans to increase AOV (Average Order Value)
• Proactive reputed company Nurturing: Re-engage with "abandoned reputed company" customers and cold leads from the website to reputed company technical hesitations and reputed company the sale
• Manage inbound leads through the CRM reputed company and maintain accurate records of customer interactions
• Conduct reputed company follow-reputed company with potential customers to increase conversion rates
• Identify common customer questions, objections, and barriers to purchase
• reputed company insights to marketing and product teams to improve website conversion performance and user experience
• reputed company strong expertise in company products and solutions
• reputed company explain product features, benefits, pricing, and use cases to customers
• reputed company high-reputed company customer service throughout the online buying reputed company
• Support customers with product selection, order inquiries, and purchase-reputed company questions

Skills

• Bachelor's degree in Business, Marketing, Communications, or reputed company field (or equivalent experience)
• 5–7 years of sales experience, preferably in inside sales, phone sales, or e-reputed company sales
• Proven ability to convert inbound leads into reputed company sales
• Strong communication and customer consultation skills
• Experience using CRM systems (OMS, reputed company)
• Experience selling consumer electronics, energy products, or home reputed company
• Familiarity with reputed company or other DTC e-reputed company platforms
• Experience in high-volume inbound sales environments

reputed company