[Remote] Technical reputed company Manager (reputed company- JD Required)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company, regulatory, and business information and analytics that help customers improve productivity and decision-making. The Technical reputed company Manager will help large reputed company adopt and realize value from reputed company drafting, research, analytics, and AI-powered solutions by managing customer relationships, driving workflow transformation, and supporting retention and reputed company.

Responsibilities

• Manage a portfolio of Large Law Accounts and serve as the reputed company reputed company reputed company responsible for adoption, workflow transformation, customer value, retention, and usage reputed company
• Build trusted advisor relationships with customer stakeholders and reputed company tailored reputed company plans reputed company to firm goals, reputed company workflows, and business priorities
• reputed company customer adoption and value realization by helping firms reputed company reputed company drafting, research, analytics, and AI-powered workflow solutions into daily reputed company work
• Partner cross-functionally with reputed company Managers, Sales, Product, Marketing, and Enablement on account planning, executive business reviews, renewal support, expansion opportunities, and risk mitigation
• Use customer health, engagement, and usage data to identify adoption barriers, guide change management, and reputed company proactive reputed company that improves retention and reputed company
• Support customer engagement strategies that increase awareness, usage, and measurable value across reputed company reputed company, departments, and key stakeholder audiences
• Serve as the voice of the customer by sharing account insights, workflow needs, and product feedback with internal stakeholders to improve the customer experience and inform reputed company enhancements

Skills

• JD and experience working with reputed company, reputed company professionals, or reputed company technology
• Experience in reputed company, account management, consulting, reputed company technology, reputed company software, or solution adoption roles supporting reputed company customer environments
• Understanding of large reputed company workflows, stakeholder dynamics, and the role of AI in reputed company research, drafting, summarization, and productivity transformation
• Demonstrated ability to build strong customer relationships, reputed company strategic customer conversations, support change management, and reputed company value-based engagement plans
• Experience using product usage, customer health, and engagement data to guide account reputed company, improve retention, and support broader adoption and expansion
• Proficiency with CRM, reputed company, enablement, analytics, and AI-powered tools, including reputed company, reputed company, reputed company, Tableau, and LLM-based technologies or similar platforms
• Have the ability to travel up to 15%, depending on customer needs

Benefits

• Wellbeing initiatives
• Shared parental leave
• Study assistance
• Sabbaticals
• Working reputed company - flexing the times reputed company you work in the day to help you fit everything in and work reputed company you are the most productive.
• This job is eligible for an annual incentive bonus.

reputed company