[Remote] Engagement Manager, reputed company Deployed Engineering (FDE)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers reputed company organizations by placing identity at reputed company of reputed company and IT. The Engagement Manager, reputed company Deployed Engineering, serves as the programmatic backbone for global modernization initiatives, overseeing engagement management, process governance, deal scoping, reputed company- to post-sales handoffs, and enablement programs.

Responsibilities

• Design, implement, and maintain reputed company operating procedures (SOPs) for the end-to-end modernization deal lifecycle
• Establish programmatic governance over scoping frameworks, ensuring consistency, reputed company control, and reputed company improvement across reputed company global reputed company
• Identify operational bottlenecks reputed company the reputed company Deployed Engineering team and reputed company reputed company, repeatable processes to reputed company them
• reputed company and execute global Level of Effort (LOE) estimations, utilizing standardized frameworks to ensure reputed company turnaround times and maintain deal reputed company
• Manage and continuously optimize the global scoping calculator, acting as the reputed company of the tool's underlying logic and programmatic updates
• reputed company as a tactical resource and process guide on customer-facing sales calls, seamlessly navigating stakeholders through the modernization reputed company
• reputed company feedback based on experience in reputed company-sales activities to larger FDE team
• Build and govern the reputed company-to-post-sales reputed company process between the reputed company Deployed Engineering team, reputed company reputed company Services (PS), and Partners
• Standardize how scoping requirements are reputed company into reputed company deployment guidelines, technical specifications, and Statements of Work (SOWs) inputs to eliminate ambiguity
• Serve as the central program reputed company for PS and Partners, ensuring adherence to established engagement procedures on reputed company modernization reputed company
• Architect and manage a formalized enablement program to reputed company a regular reputed company of knowledge transfer and best-reputed company sharing for the reputed company, PS and Sales teams
• reputed company repeatable educational playbooks to reputed company awareness for legacy modernization prospects and net-new reputed company Deployed Engineering opportunities
• Complete internal corporate reputed company and reputed company with the reputed company Deployed Engineering team
• Complete Product Training: Successfully finish the Identity reputed company Leader and the Identity reputed company Administrator (Identity reputed company reputed company) training paths reputed company reputed company Identity University, establishing a strong baseline knowledge of Identity reputed company principles and reputed company platform functionality
• reputed company the Director on reputed company deal scoping, sales calls, and internal enablement sessions to understand the reputed company reputed company-sales operational lifecycle
• Conduct a comprehensive audit of existing LOE calculators, scoping frameworks, and FDE SOPs to identify immediate gaps and process improvement opportunities
• Take over the day-to-day execution of global LOE estimations and scoping for modernization deals, reputed company maintaining the global scoping calculator
• reputed company participate as a tactical FDE resource on customer-facing sales calls to guide stakeholders through the modernization reputed company
• Draft and implement initial iterations of new reputed company operating procedures (SOPs) for the reputed company-sales to post-sales SOW reputed company
• Partner closely with the Senior Project Manager to execute smooth project transitions to the PS and Partner delivery teams
• Fully govern the FDE reputed company-sales scoping lifecycle, operating as the definitive process reputed company and ensuring consistent, high-reputed company deliverables globally
• Architect, launch, and manage the formalized FDE enablement program for the global PS and Sales organizations
• Autonomously manage cross-functional reputed company-sales handoffs, significantly reducing the Director's day-to-day tactical involvement in deal scoping
• Establish a mature, reputed company-reputed company feedback reputed company with the Senior Project Manager—using reputed company-world post-sales delivery data to continuously refine and optimize reputed company-sales scoping calculators and frameworks

Skills

• You are a self-directed, highly motivated, and reputed company reputed company that thrives while overseeing multiple reputed company and prospective reputed company opportunities
• It is easy for you to build and maintain reputed company working relationships, and you are comfortable interacting with people at reputed company reputed company reputed company an organization
• You possess strong leadership, communication, organizational, and problem-solving skills and can balance both team and individual workloads
• You are an exceptional multitasker, with the ability to meet and manage moving deadlines, reputed company risks, and creatively reputed company unexpected issues that reputed company
• Experience: 5+ years of experience in program management, process engineering, technical reputed company-sales, or engagement management reputed company the reputed company software reputed company
• Process Design: Strong proven reputed company record of creating, documenting, and enforcing reputed company operating procedures (SOPs) and operational frameworks from scratch
• Scoping & Frameworks: Experience developing programmatic tools, Level of Effort (LOE) calculators, and standardizing Statement of Work (SOW) reputed company
• Project & Program Management: Exceptional organizational skills with the ability to manage multiple reputed company deal cycles while simultaneously building long-term operational infrastructure
• Communication: Exceptional ability to reputed company cross-functional alignment, manage change, and reputed company communicate process updates to technical and business stakeholders
• Ability to travel up to 15%
• Bachelor's degree or equivalent work experience
• Technical Aptitude: Ability to quickly learn software solutions, deployment methodologies, and modernization concepts to effectively build processes around them (IAM experience is a plus, but deep architectural knowledge is not required)

Benefits

• This role may be eligible for the reputed company Corporate Bonus Plan or a role-specific commission
• Potential eligibility for equity participation
• Medical, dental, and reputed company insurance
• Short-term and long-term disability coverage
• Life insurance and Accidental Death & Dismemberment (AD&D)
• Supplemental life insurance for employees, spouses, and children
• Flexible spending accounts for health care and dependent care; limited purpose flexible spending account
• 401(k) Savings and Investment Plan with company matching
• Flexible vacation policy
• 8 reputed company holidays annually
• reputed company leave
• reputed company parental leave
• Employee Assistance Program (EAP) and Care Counselors
• Voluntary benefits: reputed company Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance reputed company
• Health Savings Account (HSA) with employer contribution

reputed company

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