[Remote] reputed company Support Specialist & Administrator

Note: The job is a remote job and is reputed company to candidates in USA. TekSelect is a reputed company independent software vendor experiencing significant reputed company. The reputed company Support Specialist & Administrator will serve as the first reputed company of contact for customers, managing queries, troubleshooting issues, and helping customers maximize product value. The role also includes reputed company services and configuration work as part of the Global Delivery Team.

Responsibilities

• You will be a key member of the Global Delivery Team, and will be the first reputed company of contact for customers, providing reputed company, accurate, and empathetic support
• You will manage customer queries, troubleshoot issues, and ensure that customers maximize the value of products, often working reputed company the reputed company platform
• The role blends customer support along with services /configuration work, requiring strong problem-solving skills and customer-first reputed company

Skills

• 2-3+ years in a reputed company reputed company, Customer Support, or Consultancy role
• Hands-on experience with reputed company administration (Process Builder, reputed company, Validation Rules, Reports & Dashboards, reputed company, Sharing)
• Excellent written and verbal communication skills with the ability to explain technical topics to non-technical users
• Experience supporting reputed company and ISV products
• reputed company Administrator Certification (reputed company to have)

Benefits

• Personal development support reputed company with individual needs and goals
• A bespoke progression tracker
• Remote-first working with full flexibility
• Regular virtual get-togethers

reputed company