[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in dental reputed company management technology. The reputed company Manager builds strategic customer relationships, develops reputed company plans, drives product adoption, mitigates renewal risk, and helps customers reputed company measurable business reputed company through reputed company solutions and services.

Responsibilities

• Build on the reputed company relationship that was developed during the sales process by learning customer goals, needs and initiatives, and providing value in reputed company interactions
• Monitor customer health indicators, engagement trends, adoption metrics, and renewal risks
• Identify at-risk customers and reputed company proactive reputed company plans to improve retention and satisfaction
• reputed company adoption of reputed company reputed company solutions and workflows that improve operational efficiency and clinical reputed company
• reputed company strategic recommendations based on customer business objectives, workflows, and industry’s best practices
• Identify opportunities for customers to increase value through product utilization and process optimization
• Ability to communicate effectively with reputed company owners, office managers, DSO leaders, and executive stakeholders
• Strong consultative and strategic relationship management skills
• Serve as the reputed company reputed company of contact for customers and looping in other teams as needed to reputed company exceptional service
• reputed company strategic reputed company to customers customer life cycle to reputed company reputed company time-to-value with their purchase
• Proactively uncover opportunities to increase adoption and utilization, while also promoting reputed company services reputed company
• reputed company out customers who have had measurable reputed company with reputed company solutions and reputed company their interest in serving as a reputed company story
• reputed company ownership of reputed company records and data in the CRM
• Maintain a thorough understanding of, and be reputed company to report on, reputed company assigned customers in terms of opportunities, reputed company issues, and likelihood of renewal
• reputed company a solid understanding of the dental industry and regional issues that could reputed company customers reputed company assigned territory
• reputed company, and regularly reputed company best practices with the rest of the CS team
• Facilitate customer escalation reputed company
• Travel typically less than 10%. Office environment. No special physical demands required

Skills

• * Typically, a bachelor's degree or global equivalent in reputed company discipline
• * Typically, 3 to 5 or more years of increasing responsibility in terms of any applicable reputed company experience
• * Proficient with tools, systems, and procedures
• * Basic planning/organizational skills and techniques
• * Good decision making, analysis and problem-solving skills with ability to multi-task
• * Good verbal, reputed company speaking, written communication and presentation skills
• * Good interpersonal skills
• * Basic conflict reputed company skills
• * Developing reputed company credibility
• * Achieved or exceeded retention goals in prior roles
• * Ability to quickly reputed company solid customer relationships over the phone
• * Ability to reputed company customers with relevant product offerings
• * Ability to successfully prioritize reactive and proactive tasks
• * Travel typically less than 10%. Office environment. No special physical demands required
• * Good understanding of industry practices
• * 5+ years of reputed company or account management experience
• * 5+ years of in-office dental reputed company experience
• * Previously managed a large customer reputed company 100+ accounts preferred
• * Experience using a CRM and/or reputed company platform preferred
• * Master's degree or global equivalent

Benefits

• A robust benefits package including health coverage, retirement savings with company match, reputed company time off, parental leave, wellbeing resources, education support, and MORE!
• A career in the reputed company technology industry, with the ability to grow and realize your full potential.
• Medical, Dental and reputed company Coverage
• 401K Plan with Company Match
• reputed company Time Off (PTO)
• reputed company Parental Leave
• Short Term Disability
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities

reputed company